A contact form in WordPress can come from various plugins and offer multiple features to users. You can get spam protection, automated responses, and database management, enhancing message handling for improved user engagement.

74% of businesses say personalised interaction with customers drives engagement. A well-structured contact form in WordPress is a powerful yet simple interface for getting in touch with an audience, generating leads, and doing customer service.

Whether you’re on a blog, e-commerce shop, or corporate site, implementing an embedded WordPress contact form is very important for gathering enquiries and feedback.

This guide will take you through the steps to building a contact form fairly easily.

Importance of Using a Contact Form in WordPress

Using a contact form in WordPress has several benefits. Let us look at some of them below:

1. Secure Your Information

Using your email address or other contact information on your website can compromise your security. Using a contact form ensures that you only send your data to secure accounts.

2. Keep Users on Your Site

A contact form ensures that users stay on your site, allowing them to access your information without leaving. This reduces the likelihood of visitors becoming distracted and not returning to your page.

3. Get Relevant Information

Getting proper information from your prospective leads is crucial, as it helps you take the desired action without delay. You know exactly what your visitors are looking for and how interested they are in your business.

4. Give Clarity to Your Visitors

If you create a straightforward contact form in WordPress, visitors know the information they need to provide to start working with your brand. This enhances user experience and keeps them interested in your brand!

Pro Tip: Simplify the contact form to prevent visitors from feeling burdened. This encourages users to complete forms swiftly and resume their browsing experience!

Steps for Creating a Contact Form in WordPress

Creating a contact form in WordPress provides users with a better user experience and communication. Below are the important steps for creating a contact form:

1. Choose a Contact Form Plugin

There are several plugins available to create contact forms in WordPress. Some of the most popular ones include:

  • WPForms (Beginner-friendly and feature-rich)
  • Contact Form 7 (Lightweight and customisable)
  • Ninja Forms (Flexible and extendable)
  • Formidable Forms (Advanced features for complex forms)

Example: WPForms is famous for its drag-and-drop builder, which makes it easy for beginner users to make contact forms and customise them in WordPress. 

2. Install and Activate the Plugin

  • Navigate to your WordPress dashboard.
  • Navigate to Plugins > Add New.
  • Search for the plugin (e.g., WPForms) and click Install Now.
  • Once installed, click Activate.

3. Create a New Contact Form

  • After activation, go to WPForms > Add New.
  • Choose any of the templates or create from scratch.
  • Drag and drop the fields like Name, Email, Subject, and Message.
  • Configure form settings, including notifications and confirmations.

Example: WPForms’ pre-built templates simplify the form-creation process for beginners.

4. Configure Form Settings

Ensure your contact form in WordPress is configured correctly:

  • Enable email notifications for form submissions.
  • Customise confirmation messages or redirects.
  • Enable the spam protection features (such as Google reCAPTCHA or Akismet).

Example: WPForms allows users to set up email notifications, ensuring prompt responses to inquiries.

Also Read: Divi vs Elementor: Which WordPress Page Builder is Right for You?

5. Add the Contact Form to Your Website

  • Open the page or post where you want to add the contact form in WordPress.
  • Click on Add Block (+) and search for WPForms.
  • Select the form you created and publish the page.
  • Alternatively, use a shortcode to embed the form anywhere.

Example: WPForms provides an intuitive block editor integration for seamless embedding.

6. Test the Contact Form

Before making the contact form live, test it:

  • Submit a test inquiry to check functionality.
  • Verify email notifications and database entries.
  • Ensure all fields work correctly on desktop and mobile.

Example: Testing ensures that visitors can submit inquiries without issues.

7. Customise and Optimise the Contact Form

Enhance the contact form in WordPress usability by:

  • Customising colours, fonts, and layout to match your website’s design.
  • Using conditional logic to show or hide fields dynamically.
  • Integrating third-party tools like email marketing services.

Example: Conditional logic in WPForms allows dynamic field display based on user input.

Common Mistakes to Avoid

Even with the best tools, some errors can affect your contact form. Avoid these mistakes:

1. Overcomplicating the Form

Keep it simple. Too many fields can discourage users from filling out the contact form in WordPress.

2. Lack of Spam Protection

Without CAPTCHA or spam filters, your contact form in WordPress may experience floods of spam submissions.

Also Read: Email Deliverability: Avoid Spam Folders and Increase Inbox Placement

3. Not Caring About Mobile Responsiveness

Make sure that the WordPress contact form is mobile-friendly and works well on mobile.

4. Not Testing the Form Regularly

Regular testing ensures the contact form in WordPress functions correctly and prevents missed messages.

Wrapping Up

Creating a contact page in WordPress is simply an avenue to know more about your audience. Choosing the right plugin, perfect settings, and optimisation for usability guarantees a user-friendly experience.

This guide automates the step-by-step formation of an effective contact form in WordPress that enhances communication and involvement.

Crazy Domains provides expert solutions for the hosting and management of WordPress websites. Sign up today and take your business to new heights!