Online Support
tutorials, answers and guidesGeneral Info
Billing and Accounts
Most popular questions
- Why Is My Order Still Not Active
- What Is the Hosting Service Uptime Guarantee
- How to Transfer Ownership of Hosting/Products
- Can I Get a Refund on My Hosting
- How to Add Account Credit
- Web Hosting 60-Day Money Back Guarantee
- Can I Get a Refund If I Renewed a Domain by Mistake
- How to Update Your Credit Card Information
- How to Change the Administration Contact Information
- How Long Does a Change of Ownership Take
Getting Started
Quick General Settings
Select your product
- Getting started guide: Site Protection
- Getting started guide: Resellers
- Getting started guide: SSL Certificates
- Getting started guide: Managing Premium DNS
- Getting started guide: For FTP Setup & Access
- Getting started guide: Email Hosting
- Website Builder Overview
- Getting started guide: Premium Email Protection
- Getting started guide: Fax to Email
- Getting started guide: Email Exchange in Outlook
- Getting started guide: Registering a Domain Name
- Ultimate Guide for Web Hosting
- Getting started guide: Affiliate Program
Tutorials & Guides
Domain Names
Getting started guide: Registering a Domain Name
Most popular questions
- Cocos Islands .CC Domain Name Registration Rules
- How to Add My Domain to Search Engines
- Brazil .BR Domain Name Registration Rules
- Norway .NO Domain Name Registration Rules
- Germany .DE Domain Name Registration Rules
- Adult Community .XXX Domain Name Registration Rules
- Poland .PL Domain Name Registration Rules
- Russia .RU Domain Name Registration Rules
- Italy .IT Domain Name Registration Rules
- Information Websites .INFO Domain Name Registration Rules
Web Hosting
Ultimate Guide for Web Hosting
Getting started guide: For FTP Setup & Access
Most popular questions
- 500 Internal Server Error
- How to make the php.ini recursive in the .htaccess
- What websites We Can and Cannot transfer from
- How to install WordPress on your Web Hosting Server
- How to Use Fetch to Upload Files
- How to set up a cron job
- What is a MySQL database?
- When should I Setup my Email when Transferring?
- How to view your Web Hosting storage limits
- What folder should I upload my Files to?
Wordpress Hosting
Most popular questions
- How to transfer your WordPress Site to our WordPress Hosting
- Where Do I Find the Credentials to Connect to SFTP in WordPress Hosting?
- How to get access to the Wordpress hosting Database
- How to fix Wordpress white screen of death?
- Where can I find the link to the WordPress Admin dashboard?
- How can I install (Setup) new WordPress site
- How do I get the WordPress home path that I need to transfer from another hosting provider?
- Which are the blacklisted plugins in Wordpress?
- How to transfer a large WordPress site to the WordPress hosting
- What is WordPress Hosting?
Email Hosting
Getting started guide: Email Hosting
Most popular questions
- What is the difference between IMAP and POP3?
- Do I need Email Hosting?
- What is Email Hosting?
- How to setup IMAP Inbox in Outlook?
- Checking Port 25 is not blocked
- What to do if you have problems in sending mail?
- What happens if my Mailbox is full?
- How do I check my Email?
- How to connect my domain to Email Hosting
- How to setup Blackberry to check your Email
Email Exchange
Getting started guide: Email Exchange in Outlook
Most popular questions
- What Is an Exchange Calendar
- How to Share a Calendar on Outlook
- How to recover deleted emails from Outlook and OWA
- What Is an Exchange Shared Mailbox
- What Is An Exchange Task
- How to Set Meetings & Appointments on Outlook
- Does Email Exchange Update Calendars on All Devices
- Setting Cached Exchange Mode in Outlook
- How to Assign Permissions on a Shared Mailbox
- How to manage block and allow lists in OWA
Website Builder
Website Builder Overview
Getting started guide: Website Builder
Most popular questions
- How to Update DNS for Website Builder
- How to Link Website Builder to Google Site Verification
- Why Is My Website Builder Analytics Empty
- Can I Import My WordPress Content into Website Builder
- How to Get a Website Builder
- How to Add and View My Favourite Stock Photos for Website Builder
- How to Add a Link Page in Website Builder
- Will My Website Be Deleted After the Website Builder Free Trial
- Where to Find More Stock Photos for Website Builder
- How to Add a Store in Website Builder
Traffic Booster
Fax to Email
Getting started guide: Fax to Email
Most popular questions
- How to Send a Fax
- Why Can't I See the Attached Fax File on Emails
- How to Enable Fax Storage
- Can I Receive Faxes with No Fax Credit
- How to Receive Fax
- Is the Fax Sent When Machine Status Is Busy
- What Is Fax to Email
- How to Fix the Black Dots on Fax Pages
- How to Create a PDF Document
- How to Set up Emails to Send and Receive Faxes
Site Protection
Getting started guide: Site Protection
Most popular questions
- What does Site Protection monitor?
- How to stay clean from Malware
- What are the Different Site Protection Alerts?
- I have a Malware infection and I have Site Protection
- How to Setup Server Side Scanning?
- How to Remove Malware Infection From My Website?
- Site Scanner panel still says Infected
- Site Broken After Malware Removal: What to Do?
- How to remove Malware infection from your site
- How to scan and detect Malware
Email Protection
Email Marketing
Web Analytics
Design Service
Most popular questions
- Does My Logo Design Have Copyright
- I Need a Web Designer
- Are There Renewal Fees for Logo Design
- What File Formats Will I Receive for My Logo
- Can I Choose the File Format for My Logo Design
- Can My Final Logo Design Still Be Revised
- Can You Copy a Logo That Has Copyright
- Can I Cancel My Logo Design
- How Does Web Design Work
- What Do I Get with Web Design
Premium DNS
Getting started guide: Managing Premium DNS
Most popular questions
- DNS Records Are Not Updating
- How Long Does It Take for DNS Records to Propagate
- I Paid for Premium DNS and It's Not Working
- What Is Premium DNS
- How to Set up Web Forwarding with Premium DNS
- How to Set up Web Forwarding That Hides the Website
- How to Set up Email Forwarding with Premium DNS
- How to Connect a Domain Name to Blogger
- How to Connect a Domain Name to Shopify
- How to Connect a Domain Name to Squarespace
SSL Certificates
Getting started guide: SSL Certificates
Most popular questions
- What is SSL?
- How to Install an SSL Certificate on a Tomcat Web Server
- What to do if the CSR cannot be decoded or is Invalid
- What is a CSR?
- How Do I Validate SSL Certificate?
- What does the SSL Warranty cover?
- What is the best SSL Certificate for my business?
- Can SSL prevent my website from being hacked?
- Creating a CSR (Certificate Signing Request)
- What is EV Technology?
Windows Servers
Most popular questions
- What is a Windows VPS?
- What virtualization technology is used?
- Why does my Hyper-V Server Show Less RAM than ordered?
- Can I add more Memory, Disk Storage and Cores to my Windows Server?
- Do you offer Managed Services for my Windows Server?
- Using Remote Desktop (RDP) with your Windows Server
- How to setup the Windows Server
- Windows Servers vs Web Hosting
- How many sites can I host with my Windows Server?
- How to upload files to your Windows VPS
Linux Servers
Most popular questions
- What is a Linux VPS?
- How to create a Self-Signed SSL Certificate in Linux?
- Install cPanel on a CentOS
- What is Burstable RAM?
- What is the Data Transfer limit and Speed of my Linux Server?
- How do I access my Linux Server?
- Configuring SSH Server on Debian or Ubuntu
- Install Apache Web Server under CentOS or Red Hat
- Install MySQL database server on CentOS
- Install SSH Server on CentOS
Resellers
Getting started guide: Resellers
Most popular questions
- What name servers should I use for the hosting plans?
- Transfer from Crazy Domains to the Reseller System
- Does your company have a Reseller plan?
- How to Transfer a .CO.UK Domain
- What is an EPP error and how to fix it?
- Can customers transfer their domain?
- Do you have an API I can integrate into my management system?
- Why can't I register domains or products with my Reseller username?
- How do I login to my Reseller Console?
- How to add Reseller credit
Affiliates
Getting started guide: Affiliate Program
Most popular questions
- Where can I publish the banner or text Ads?
- How to keep track of Affiliate clicks and orders?
- How to get paid the Commission?
- How much does it cost to join the Affiliate Program?
- Do you have an Affiliate or Referral program?
- How to promote us on Facebook
- How to promote us on Google+
- How does the Affiliate Program work?
- How to join the Affiliate Program
- How to request payment of the Affiliate Commission
Cloud Backup
Most popular questions
- How to download the Cloud Backup Agent
- How to install the Cloud Backup Agent
- How to access the Cloud Backup
- How to create a Backup using Cloud Backup
- How to recover a Physical machine to virtual using Cloud Backup
- How to select disks/volumes to back up in Cloud
- How to select files/folders to back up in Cloud
- How to create a System State backup using Cloud Backup
- How to recover a Physical machine using Cloud Backup
- How to create a Bootable media using Cloud Backup
Windows Hosting
Most popular questions
- How to terminate FTP connections in Plesk
- How to Uninstall One Click Apps in Plesk
- How to Install One Click Apps in Plesk
- How do I point a domain name to my Windows Hosting?
- How to access Web Hosting Manager for Plesk
- How to create FTP accounts in Plesk
- How to reset my FTP Account Password in Plesk
- How to change PHP versions in Plesk
- How to check the network status for your Windows Hosting?
- How to create a Mail Account in Plesk?
Known Issues
No Significant Issues
updated: 21:24 MST
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