Sign Up / Log In
Need help?
1300 210 210
Online Support Web Hosting

Getting started guide: For FTP Setup & Access

File Transfer Protocol (FTP) is a network protocol you can use to transfer files from one host to another. This is an important method of connecting your Web Hosting. Which enables you to upload, download, and manage files on your Web Hosting account.

In this guide, we’ll guide you and help you better understand the basics of FTP. As well as the important features and popular FTP clients available online. Click on the corresponding links below to jump to the section you want to know.

Table of Contents

  1. What is FTP
  2. How to access your FTP
  3. How to Set Up a New FTP account

1. What is FTP

FTP is a standard network protocol. It is commonly used to transfer computer files from one host to another host over a network such as Local Area Network (LAN) or the internet.

It is a helpful method to help you move files to your web server, especially if you’re moving a large number of files at once. Other functions you can do using FTP are:

  • Upload
  • Download
  • Move
  • Copy
  • Delete
  • Rename

2. How to Access your FTP

You have two ways of accessing your FTP, via the internet browser or using an FTP Client. But first, we’ll locate your FTP login credentials via your Hosting Manager.

Find your FTP Credentials

Step 1. Access your Hosting Manager.
Step 2. On the Home page, in the left column menu, click FTP Access.
ftp access option on hosting manager page
Step 3. The information you will find here is your username, password, FTP Server, and FTP port. This is also where you can update your password.
ftp access information on hosting manager page

Now that you have your FTP credentials, let’s access your FTP.

Access via the Internet browser

To make the connection, follow the steps below:

  1. Open a web browser tab.
  2. Put “ftp” before your domain name and TLD in the browser address.
    Example: ftp.[yourdomain].com
  3. A pop-up box will appear. Type in your username and password. Click Log In.

The files and folders in your domain’s home directory will be displayed in the next page.

Access via an FTP Client

Accessing FTP using an FTP client you will need the following information:

Host name - You can use your domain for the host name. - All domains are set up with an "FTP" subdomain which can also be used as the host name.
server IP address - Your server IP can also be used for the host name.
Username Connect to your FTP using your Hosting Manager username.
Password Connect to your FTP using your Hosting Manager password.
Port This is the port that your FTP connection will be using. The default port is 21.
Directory The main directory for your domain will be public_html. When you log in, you will be automatically pointed to this directory.

Once you have your FTP information ready, you can now use it to manage your webspace via an FTP Client. There are different FTP clients available. The most commonly used are FileZilla, CyberDuck, and CuteFTP. But don’t worry we have included other available FTP clients you can use. Click the link of the corresponding FTP Client you want to use and follow the steps to get access to your FTP.

Also, there are three FTP client software (Filezilla, CoreFTP, and Cyberduck) in Hosting Manager that you can readily install. To install and use any of these three programs to access your FTP, follow the steps below.

Step 1. Access your Hosting Manager.
Step 2. On the Home page, click the word Files or the [ v ] arrow symbol. Then, click the FTP Accounts icon.
files drop down option  higlighted to access ftp accounts in hosting manager highlighted ftp accounts button in hosting manager
Step 3. On the next page, under FTP Accounts or Special FTP Accounts, choose the FTP account you want to connect to. Then, click the gear or Settings icon to open the drop-down menu.
configuration button to access ftp client installation
Step 4. Click the Configure FTP Client option.
Step 5. The Manual Settings and Configuration Files will be displayed. Go to Configuration Files. Select the FTP client you want to use and click Instructions (new window).
drop down option to choose from available ftp clients ready to install
Step 6. On the next page, follow the instructions on how to set up and use the software you selected.

How to set up a new FTP account

If you have your domain and web hosting with Crazy Domains, then by default, you should already have an accessible FTP account. However, you can still add or set up a new FTP account. To know how to do this, click the link below:

Feel free to contact us if you need further assistance in setting up your FTP access. We’d love to help!

Other FTP related options

Was this helpful? Yes No 48% of people found this helpful.
Need Help? Chat Now