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Online Support Domain Names

Why is my purchased Domain Name Not Registered?

If you have just registered a new domain name, the domain name may still be Pending Approval from the Registrar or Registry, which means that the domain is not registered. This approval process can take up to 48 hours.

You will be notifed by email when the domain name has been approved. Until you have received this confirmation email, the domain name will be considered as Pending Registration and Not Registered.

If you are still worried you can monitor the status of your domain name through your Account Manager and you can perform a WhoIs search which will display the status of the domain name or contact us for immediate help.

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