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Online Support Email Exchange

Upgrading from Email Hosting to Email Exchange

Email Exchange is offered as an upgrade to your existing Email Hosting plan.

You can upgrade by following these steps:

  1. Click on My Account at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on the Visit My Account button.
  5. Click on Email in the menu bar at the top of the page.
  6. Click on the Email Hosting you wish to upgrade. If you have only one, you will be taken directly to its management page.
  7. In the Email Hosting section, next to Plan, click Upgrade.
  8. Select Exchange and your desired Exchange Plan from the drop-down menus.
  9. Click Pay Now, specify your payment details and click Pay & Activate, or click on the Add to Cart button to pay and activate later.

Please allow 1 business day for the upgrade to be complete, this has to be created manually and moved across to our dedicated Exchange network.

During the upgrade we will recreate all of your current email accounts, your mail and settings will not change. These can still be accessed through webmail.

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