A Web.com Partner
Sign Up / Log In
Online Support Site Protection

Site Scanner panel still says Infected

If you just got a ticket update saying that we're done working on your site and it's all clean but your panel is still showing your site as infected, no worries!

The panel usually takes a bit longer to be updated, give it some time to rescan your site and it will show it as cleaned.

Was this helpful? Yes No 100% of people found this helpful.