For you to receive emails with Email Exchange, your MX Record has to be configured and pointed to the right path. In this article, you’ll know all about MX Records and where to manage them.
What is my MX Record?
MX Record is responsible for routing emails between mail servers, ensuring that they get from point A to point B. In other words, it routes messages sent from and to the email addresses that you create with your domain name, e.g. email@example.com. To start sending and receiving emails with our hosted Email Exchange, configure your MX Record to the following:
Where do I add my MX Records?
Where you add and manage your MX Records will depend on the Name Servers set on your domain.
If your domain is registered with Crazy Domains, refer to the table below to know where and how you can change your MX Records:
If your domain is not hosted with Crazy Domains, please contact your domain Registrar,
provide them with our MX Records, and have them add it for you.
Note: Changes on your MX Records, or any DNS type, are applied automatically,
but will take up to 24 hours to propagate across the network. If changes still do not work
after this propagation period, please contact our support
team to further assist you.
Congratulations! You’ve updated your MX Records for Exchange 2016. If you need
further assistance, please let us know. We’d love to help!
What Do I Do Next?
Create an SRV Record to allow synchronisation of your emails and files across devices with
the Email Exchange ActiveSync. Learn more about SRV Records, visit this guide.
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