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Website Builder Support

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Getting started guide: Website Builder 1148 liked

When you activate Website Builder you gain the ability to build your own website using the simple Website Builder tools. This guide will show you how to get started building your new site.

How to renew Website Builder 22 liked

If you have received a renewal notice from us, or just want to extend or renew your Website Builder, you can do this instantly within your Account Manager.

Adding Text and Pictures with Website Builder 710 liked

You can update text and pictures any time by logging in to the Website Builder console. You can use your own images or choose from a large range of royalty free stock pictures.

Adding the Site Map link to the Site Footer 27 liked

You can add the site map link on your site footer easily by following the steps in this guide.

Adding widgets, Social apps, Menus and more... 668 liked

Applying widgets to your site will allows you to add many special features and functionality. You can easily apply widgets using the Website Builder console, this guide will show you how.

Building your site for Mobile Applications 1372 liked

Website Builder uses a responsive framework. That means that your site will look great on any device without any extra effort. You can further customise your mobile site using the Mobile Editor.

Can I Activate my Website during the Free Trial? 57 liked

Yes, you can upgrade any time during the trial period. By upgrading you will unlock the full power of Website Builder and be able to publish instantly on your domain name.

Can I change the Website Address of my Website Builder? 337 liked

Yes, if you have another domain name or want to register a new domain name this can be connected easy to your current Website Builder website.

Can I download the same photo from Crazy Stock as many times as I want? 328 liked

Yes, you can download any photos you have purchased as many times as you like, this article will show you how.

Can I FTP into my Website Builder? 183 liked

Unfortunately, you cannot FTP to your Website Builder, this is because the underlying software is copyrighted and belongs to our company.

Can I Host my Website Builder with Another Company? 492 liked

Website Builder will Not Work with any over hosting provider, this software is custom built on our servers and cannot be moved or copied.

Can I import my WordPress content to your Website Builder? 512 liked

Unfortunately, you cannot import your WordPress content to our Website Builder however you can copy and paste all content manually to the website.

Can I Publish my Website during a Free Trial? 64 liked

Unfortunately, you can only publish your website after upgrading to a full Website Builder plan.

Can I use SSL with my Website Builder? 120 liked

SSL Certificates are unfortunately NOT available with the Website Builder product. However the platform is developed to account for all security needs and requirements.

Choosing a Website Builder template 408 liked

Website Builder has over 100 custom built templates to suit all styles and industries, you can select anytime a template to you style and business. This article will show you how.

Create an Email with Website Builder 282 liked

Before you can use email, you must create an email account in your Hosting Manager control panel. This article will show you how to create your very own email address in just minutes.

Creating Pages and Menu with Website Builder 934 liked

You can easily create a site menu and new pages in the Website Builder console. If you have used all your allocated pages and would like more, you can additional pages anytime in your Account Manager.

Do you have a Website Builder trial? 849 liked

Yes, we offer a free 14 days website builder trial. Follow this article to start your free Trial.

Does the Website Builder have a SKU function? 55 liked

Unfortunately, no it does not include the SKU function. If you want to use the SKU function, you will need to purchase the eShop addon alongside your Website Builder plan.

Does the Website Builder support Marquee code? 99 liked

Yes, you can create an HTML marquee to make the text or image scroll from right to left, left to right, top to bottom, or bottom to top using the HTML widget in the Website Builder console.

How can I change the website CSS code in Website Builder? 492 liked

Unfortunately, you cannot perform changes to your site's template by using CSS code. This feature is now unavailable.

How can I change the Website Editor interface language? 121 liked

The website builder supports multilingual language and you can easily change the Website Editor interface language by following this article.

How can I reset the Website Builder password? 184 liked

If you have forgotten your password Website Builder password or just want to change it you can do so by following this article.

How do I add and view my favourite Crazy Stock photos? 209 liked

You can add as many photos to your favourites as you like and purchase or download them at any time. This article will show you how.

How do I buy more photos? 447 liked

You can find more photos by simply visiting the Crazy Stock console. This article will guide you.

How to access the Hosting Manager for Website Builder 58 liked

You are able to login to your Hosting Manager control panel by logging in to the Account Manager selecting Website Builder icon and then selecting Control Panel from the Build Now drop-down menu.

How to Add a Contact Form in Website Builder 172 liked

Contact forms can be added anywhere in you website using the Contact Form widget. These forms can be customized for multiple purposes.

How to Add a Flash files in Website Builder 28 liked

Flash is used for animated vector graphics, online games and programs. You can add Flash files to your site in the Website Builder console using the Flash widget.

How to add a Search Box to Website Builder 22 liked

Enabling site search will add a search input box to your site, allowing users to search your content.

How to Add an Image Slider in Website Builder 53 liked

Website Builder image options gives you the ability to add a Image Slider and create a Slider Gallery for showcasing your beautiful images. This guide will show you how.

How to add Keywords to your site in Website Builder 70 liked

Adding keywords will help search engines identify the most important subjects within your site. You can update the site keywords and meta tag data in Website Builder, this article will show you how.

How to add or remove bulleted lists in Website Builder 78 liked

You can use the text widget to add or remove a bulleted list in the Website Builder console.

How to add or remove numbered lists in Website Builder 13 liked

A numbered list can be inserted or removed in the website builder using the Text Widget. This article will show you how.

How to backup and restore Website Builder files 189 liked

It is highly recommended that you ensure you have a backup of your website before making major changes. This article will guide you through creating and restore a website backup.

How to Change the Background in Website Builder 163 liked

You can change the background of the content area, and also the background for the entire site in the Website Builder console. This article will quickly show you how.

How to Change the Page Layout in Website Builder 183 liked

You can update the page layout to your website within the Website Builder console, this article will quickly show you how.

How to change the Time Zone for your Website Builder 120 liked

You can change the Time Zone display settings for your site easily by following the steps in this guide.

How to connect a snippet in Website Builder 218 liked

Snippet is a programming term for a small section of a reusable source code. You can connect a snippet to your site in the Website Builder console using the HTML widget. This article will guide you.

How to connect Social Media in Website Builder 70 liked

You can add feed and like buttons and embed your social media page in your site using the social apps and widgets located under the Social tab in the Website Builder. This article will guide you.

How to display your Site as Under Construction 321 liked

You can choose to display your Site as Under Construction, so customers to your site will be displayed with a under contraction notice and not your website.

How to download photos from Crazy Stock 322 liked

Crazy Stock photos are available for download at any time from the Crazy Stock console. View this article for instructions on how to download new or previously purchased photos.

How to hide a page from the site menu in Website Builder 18 liked

Any menu item or page can be easily hidden, these simple steps will show you how.

How to link Google Analytics to your Website Builder 54 liked

Google Analytics provides powerful digital analytics for your site and can be integrated right into the Website Editor, this article will guide you.

How to Link to Another Website from the Site Menu 18 liked

You can link from any page or menu or text link within Website Builder to any external website. The following guide will show you how.

How to make pages open to Search Engines 28 liked

All pages in you website should be search engine friendly and open for indexing by all search engines. This can be managed within Website Builder.

How to Preview and Publish with Website Builder 180 liked

After you have completed building or updating your site, it is time to publish it to the world. You can preview your changes before pushing them live to the internet. This guide shows you how.

How to set Anchor Links in Website Builder 104 liked

An anchor link is a link on a page that brings you to a specific place on that page. You can add anchor links to your site in the Website Builder console using the Text Widget.

How to set Links in Website Builder 40 liked

You can use the Picture widget to link images to other pages or websites in the Website Builder console. Applying widgets to your site will allow you to add many special features and functionality.

How to set Links using Text Widgets in Website Builder 49 liked

You can use the text widget to set links to other pages or websites in the Website Builder console. The widget options provide additional functionality and features within the Website Builder.

How to update the Header, Footer and Logo 545 liked

The logo, site footer and header are shared across all pages within your site. They can all be easily updated using the Website Builder console. This article will guide you.

How to update the Site Settings in Website Builder 490 liked

Before creating your new site you need to make sure all your business/personal information is correct, this information is used for the general site settings of your site and will associated with all your site pages.

How to upgrade Website Builder 61 liked

You can instantly upgrade your plan, apply the eShop addon or order additional pages within the Website Builder section of your Account Manager.

How to Upload Files to your site using Website Builder 34 liked

There is a built in file management system in Website Builder, which you can use to upload and manage files for your website.

How to view your Site Statistics in Website Builder 225 liked

Site Statistics can be viewed within you Website Builder console. Site Statistics will provide an overview of Page Views, Visitors, Unique Page Views and Page Views per Visit.

I need more pages for Website Builder 126 liked

If you need more pages for your Website Builder you will need to upgrade your plan through your Account Manager to allow for additional pages.

Preview your Website in Mobile 40 liked

Using the Preview tool, you can easily see a mobile version of your website. This tool emulates a mobile device so you can see what it looks like before publishing. Follow this simple guide.

Uploading a Favicon to your Website Builder 90 liked

A Favicon is the little image displayed next to the website title in the browser tab and address bar.

What is Website Builder? 504 liked

Website Builder is a simple drag-and-drop site editor that will have your site ready in minutes, with no experience needed.

Where can I check Notifications in Website Builder? 85 liked

Notifications can be checked within Website Builder, this article will guide you.

Where can I find more stock photos? 439 liked

You can find more photos by simply visiting the Crazy Stock console. This article will guide you.

Where can I use the stock photos downloaded from Crazy Stock? 602 liked

Your rights to use your downloaded photos are subject to the Terms of Service agreement and are restricted as per the product specifications relating to your purchase. View this article for more info.

Which file types are supported with the Website Builder? 125 liked

Website Builder support multiple fail types, this article shows all file extensions supported.

Who owns the rights to the stock photos downloaded from Crazy Stock? 55 liked

#reseller_short_name# own all rights, including copyrights to the content. Your rights to use the content are subject to the Terms of Service agreement.

Why can't I upload more files? 194 liked

Each site is configured with a specific package, which defines the storage quota for uploaded files, in many cases you may have exceed your upload limits.

Will my Website be Deleted after the FREE Trail? 99 liked

We keep the trial Website Builder sites for 30 days after trial period expires.

Will my Website be Deleted after the Trial Expires? 43 liked

No, your Website Builder account will be stored for 30 days after expiry. Then the account will be deleted.

How to renew Email Hosting 528 liked

If you have received a renewal notice, or just want to extend your Email Hosting, you can do this instantly within your Account Manager.

Can I upgrade my Email Hosting to Web Hosting? 603 liked

Yes, you can upgrade your Email Hosting plan to Web Hosting any time using your Account Manager.

Checking Port 25 is not blocked 921 liked

If you are unable to send email, you first should verify that all information and configuration is correct in your email client. This article will run you through the recommended configuration.

Do I need Email Hosting? 744 liked

You will need email hosting if you want to use your domain name to setup personal or business email accounts. To create your own name@domainname.com email address you need Email Hosting.

Enabling Email Hosting spam filter 575 liked

To enable spam filter, you must access the Spam Manager and enable the SpamAssassin.

How do I check my Email? 479 liked

There are many ways you can check your email. You can use an email client on your PC, Mac, tablet or smartphone, or you can access it via Webmail using any internet browser.

How to access your Webmail 547 liked

You can access your email from anywhere in the world using webmail. This article will quickly show you how.

How to add a signature on Webmail 28 liked

A signature allows you to use a uniform, consistent and branded sign off to all emails you send. Adding a signature is easy via the Webmail console.

How to create a POP or IMAP Email Account in the Hosting Manager 225 liked

POP3 downloads and removes your emails from the server, while IMAP leaves them on the server. Using IMAP allows you to use Webmail to view sent and received mail.

How to create an Email Account 556 liked

Before you can use email, you must create the email account in the Hosting Manager. This article will show you how to create your very own email address in just minutes.

How to delete a Catch All Email Account 411 liked

If you have set up a catch all to receive all email sent to your domain, you can delete it via the Email section of the Hosting Manager.

How to increase the storage limit of your Email Account 428 liked

Yoг can easily change the storage limit of your Email Account via Account Manager.

How to reset my Email password 178 liked

It is recommended you change the passwords on your email accounts regularly to maximise your email security. You can update email passwords quickly and easily using the Hosting Manager.

How to set up a catch-all email account 519 liked

A catch-all email address allows you to receive any mail sent to your domain name. This guide will show you how to set it up.

How to set up Email Forwarding 10 liked

Email forwarding allows you to send email sent to one email address to another email address or addresses. You can manage it in the Email section of your Hosting Manager.

How to setup Android to send and receive Email 541 liked

You can quickly and easily set up your email address on any Android device with internet access, this guide will show you how.

How to setup Blackberry to check your Email 749 liked

Your BlackBerry® smartphone allows you to send and receive email from up to 10 supported email accounts. This guide will show you how to set it up.

How to setup Entourage 2008 to check your Email 232 liked

The following instructions describe in detail how to create and setup your email account when using Microsoft Entourage 2008.

How to setup Eudora to check your Email 211 liked

Eudora is free alternative email program that can run on both PC and Mac. This tutorial shows you how to configure Eudora to retrieve email from your email account.

How to setup Galaxy S phone to check your Email 626 liked

You can quickly and easily set up your email address on any Samsung Galaxy S device with internet access, this guide will show you how.

How to setup iPhone or iPad to check your Email 1527 liked

In this tutorial we will show you quickly how to setup your iPhone or iPad to check and send email.

How to setup Mac OS X Mail to check your Email 1090 liked

Mail is the default email program that comes with Mac OS X. This tutorial shows you how to configure Mail to retrieve email from your email account.

How to setup Outlook 2003 to check your Email 135 liked

Microsoft Outlook is an easy to use, yet advanced mail software that comes with Microsoft Office. In this tutorial we will show you quickly how to setup Microsoft Outlook 2003 to check your email.

How to setup Outlook 2007 to check your Email 85 liked

Microsoft Outlook is an easy to use, yet advanced mail software that comes with Microsoft Office. In this tutorial we will show you quickly how to setup Microsoft Outlook 2007 to check your email.

How to setup Outlook 2010 to check your Email 259 liked

Microsoft Outlook is an easy to use, yet advanced mail software that comes with Microsoft Office. In this tutorial we will show you quickly how to setup Microsoft Outlook 2010 to check your email.

How to setup Outlook 2011 for Mac to check your Email 173 liked

Microsoft Outlook 2011 was built for the Mac computer. In this tutorial we will show you quickly how to setup Outlook 2011 to check your email.

How to setup Outlook 2013 to Check your Email 1233 liked

Microsoft Outlook is an easy to use, yet advanced mail software that comes with Microsoft Office. In this tutorial we will show you quickly how to setup Microsoft Outlook 2013 to check your email.

How to setup Outlook Express for Mac to check your Email 121 liked

Outlook Express is popular POP/IMAP email software from Microsoft which is available on both Windows and Mac platforms. This tutorial shows you how to configure Outlook Express to retrieve mail from your email account.

How to setup Outlook Express to check your Email 193 liked

Outlook Express is popular POP/IMAP email software from Microsoft which is available on both Windows and Mac platforms. This tutorial shows you how to configure Outlook Express to retrieve mail from your email account.

How to setup Spam filter rules 82 liked

You can enable spam to automatically delete messages when they are received using a filter rule, this can be managed through Hosting Manager control panel.

How to setup Thunderbird for Mac to check your Email 175 liked

This tutorial shows you how to configure Thunderbird to retrieve email from your email hosting account.

How to setup Thunderbird to check your Email 7 liked

This tutorial shows you how to configure Thunderbird to retrieve email from your email hosting account.

How to setup Vista Mail to check your Email 191 liked

Windows Vista Mail is the default email software that comes with Windows Vista. The following instructions describe in detail how to create and setup your email account by using the Vista Mail.

How to setup Windows Live Mail to check your Email 137 liked

Windows 7 comes with a free email client Windows Live Mail that you can use to send and receive emails. This guide will show you how to set up Windows Live Mail.

How to upgrade Email Hosting 659 liked

Need more email addresses? You can quickly and easily upgrade your Email Hosting plan via the Account Manager.

How to use Webmail 905 liked

Webmail is an online program that allow users to view, send and manage email from anywhere in the world, all you need is internet access. This guide shows you how to get started.

Subscribing to your IMAP Inbox in Outlook 2013/Office 365 12 liked

After setting up Outlook 2013/Office 365 as IMAP we recommend subscribing to you inbox so you can see your folders such as Sent, Draft and Trash on all devices. This article will guide you.

What are your Mail server settings? 1258 liked

To setup your email you will need to connect to our incoming and outgoing mail servers. Make sure you use the following settings for your mail servers.

What happens if my Mailbox is full? 83 liked

If your mailbox is full, new emails will then not be delivered and instead will be returned to the sender saying that your mailbox is full.

What is Email Hosting? 242 liked

Email Hosting gives you dedicated, personalised email accounts for your website. Want customers or site visitors to have a clear way to contact you? That’s Email Hosting.

What is the difference between IMAP and POP3? 1044 liked

IMAP leaves all sent and received email on the server, while POP3 downloads and removes your emails from the server. Using IMAP allows you to use Webmail to view sent and received mail.

What to do if you have problems sending mail 814 liked

If you are unable to send email, you first should verify that all information and configuration is correct in your email client. This article will run you through the recommended configuration.

Will I lose my Emails if I upgrade to Web Hosting? 134 liked

You will not lose your emails if you upgrade to Web Hosting from another Crazy Domains product. This guide will show you how you can quickly and easily upgrade to Web Hosting.

Trial has Expired for Premium Email Protection 385 liked

If your free Premium Email Protection trial has expired you can quickly and easily upgrade to the full package to keep your email protected. This article will show you how.

How do I change the main domain on my hosting? 811 liked

You will need to send a support ticket with the current hosted domain name and the new primary domain you want changed. Learn what effects does changing my domain have here.

Where are the eShop settings 1425 liked

You can manage your eShop settings in the Store Manager. Click System Settings and manage your Store Profiles, Zones, Shipping, Payment methods and more...

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