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Premium DNS Support

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Getting started guide: Premium DNS 2049 liked

Premium DNS will give you complete control of your DNS, scaled across a reliable cloud service using multiple locations to ensure your DNS hosting is the fastest possible. Let's get started.

How to renew Premium DNS 55 liked

If you have received a renewal notice, or just want to extend or renew your Premium DNS, you can do this instantly by following the guide below.

DNS Records are not updating 306 liked

Domain Name System (DNS) records are applied immediately but may take up to 24 hours to fully propagate across the Internet.

Do you have DNSSEC Signing? 347 liked

Yes, we have excellent DNSSEC implementation with on-the-fly signing. This is optional with our Premium DNS service.

Email Forwarding does not forward 103 liked

If you have setup Email Forwarding, you will need to allow 48 hours for the DNS changes to take effect. If it still doesn't work you will need to check the settings as per this guide.

How do I apply Anycast Network? 90 liked

Anycast Network will be applied automatically when you use the Premium DNS service for you domain management. You can upgrade anytime to Premium DNS within your account manager.

How do I cancel my Premium DNS? 15 liked

You can cancel your Premium DNS service at any time within your Account Manager. No refunds will be issued for cancellation of services.

How do I update the A Record? 568 liked

An A Record (Address Record) points a domain or subdomain to an IP address. You can manage the A Record for your domain name within your Account Manager under DNS Settings.

How do I update the AAAA Records? 167 liked

The AAAA Record (quad A Record) points a domain or subdomain to an IPv6 address. You can manage the AAAA Record for your domain name within your Account Manager under DNS Settings.

How do I update the CNAME Records? 1891 liked

A CNAME Record points a domain or subdomain to another domain or subdomain. You can manage the CNAME Records for your domain name within your Account Manager under DNS Settings.

How do I update the MX Records? 1322 liked

If you need to set your domain's MX Records and are using our DNS service you can apply the settings quickly and easily using your Account Manager. This guide will show you how.

How do I update the SRV Records? 389 liked

A SRV Record points a domain or subdomain to another domain name using a specific destination port number and hostname. You can apply the settings quickly and easily using your Account Manager.

How do I update the TXT Records? 713 liked

A TXT Record is a record in the Domain Name System (DNS) used to hold plaintext information. You can update a TXT Record by using the DNS records located under each domain name in the Account Manager.

How do I upgrade to Premium DNS? 6 liked

Premium DNS gives you the fastest, most reliable DNS network for your domain name. This upgrade can be purchased and set up within your Account Manager.

How long does it take for DNS Records to Propagate? 74 liked

Domain Name System (DNS) records are applied immediately but may take up to 24 hours to fully propagate across the Internet.

How to connect a Domain name to Blogger 458 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Blogger in one click, this guide will show you how.

How to connect a Domain name to Gmail 156 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Gmail in one click. This guide will show you how.

How to connect a Domain name to Shopify 355 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Shopify in one click, this guide will show you how.

How to connect a Domain name to Squarespace 50 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Squarespace in one click, this guide will show you how.

How to connect a Domain name to Tumblr 485 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Tumblr in one click. This guide will show you how.

How to connect a Domain name to Weebly 489 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Weebly within one click, this guide will show you how.

How to connect a Domain name to Yola 561 liked

Premium DNS offers you a instant quick setup so you can connect your domain name to Yola in one click, this guide will show you how.

How to setup Email Forwarding with Premium DNS 478 liked

Premium DNS offers you a one-click Email Forwarding feature that allows you to simply forward all emails from this domain name, to any email addresses. This guide will show you how.

How to setup Premium DNS 8 liked

Premium DNS gives you the fastest, most reliable DNS network for your domain name. You can buy and set up Premium DNS within your Account Manager.

How to setup Web Forwarding that Hides the Website 19 liked

If you are using Web Forwarding and you don't want the user to see the site address you are forwarding to, you can use Cloaking. This guide will show you how to make a site address invisible.

How to setup Web Forwarding with Premium DNS 33 liked

Premium DNS offers you a one-click Web Forwarding feature that allows you to simply forward all traffic and visitors from one site to another. This guide will show you how.

I paid for Premium DNS and it's not working 45 liked

Premium DNS services is automatically activated after purchase. In some cases the service will require extra information for action. Please read this guide for more information.

Premium DNS is Activated and is Not Working 62 liked

If you have purchased Premium DNS for a domain name not registered with our company, you will need to change the Name Servers on this domain to our DNS servers. This guide will explain how.

What DNS Records can I manage? 1101 liked

You have complete control over your DNS zone allowing you to set A Records, MX Records, CNAME Records, TXT Records, AAAA Records, and SRV Records.

What is a CNAME Record? 426 liked

A CNAME Record points a domain or subdomain to another domain or subdomain so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is a SRV Record? 447 liked

A SRV Record (Service Record) indicates the location of a service using a specific destination port number and hostname. This guide explains SRV Records.

What is a TXT Record? 432 liked

A TXT Record is a resource record in the Domain Name System (DNS) used to hold some text readable information provided to sources outside your domain.

What is an A Record? 132 liked

An A Record (Address Record) points a domain or subdomain to an IP address/Server so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is an AAAA Record? 85 liked

The AAAA Record (quad A Record) points a domain or subdomain to an IPv6 address so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is an MX record? 272 liked

An MX (Mail Exchange) record is a type of resource record in the Domain Name System that defines how email will be routed for the domain.

What is DNS? 1114 liked

Domain Name System (DNS) records are used to control the location of a resource on the Internet. In simple terms DNS is used to control your domain name and manage what it should do.

What is Premium DNS? 993 liked

Premium DNS will give you complete control of your DNS, scaled across a reliable and secure cloud service utilising multiple locations to ensure your DNS hosting is the fastest and safest possible.

What is the SLA for Premium DNS? 204 liked

Our Premium DNS services has an SLA (Service Level Agreement), which means that it is 100% guaranteed globally.

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