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Online Support Premium DNS

Premium DNS is Activated and is Not Working

If you have purchased Premium DNS for a domain name not registered with Crazy Domains, you will need to change the Name Servers on this domain to our DNS servers.

Your domain name should point these Name Servers:

  • ns1.dnspackage.com
  • ns2.dnspackage.com

Check the status of your Premium DNS service to ensure it is activated.

  1. Click My Account at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on the Visit My Account button.
  5. Click Domain Tools from the menu at the top of the page.
  6. Check your domain name's Premium DNS addon status.

If it is Registered and you still have problems or if it is not working, please contact us. There could be a fault.

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