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Phone support has longer wait times due to the COVID-19 outbreak. Please send us an email at or click the Chat Now button on the screen.


We are currently experience longer than usual wait times within our Customer Care Centre. Our team are working through the call volume as quickly as they can however, we ask that you limit enquiries through telephone for urgent matters only at this stage. We would like to advise the utilisation of our Chat or Email support in which our team will revert to support you as quickly as possible.

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Online Support Web Hosting

I accidentally deleted the Public_Html or WWW Folder

Your website will still load properly if you delete the www folder, but you will need to restore your website backup files if you accidentally delete the public_html folder.

For instructions on how to restore your Website Backup files, please view our guide on how to restore your website backup files.

If you need assistance or have questions, please feel free to contact us for immediate help.

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