Sign Up / Log In
Need help?
1300 210 210
Online Support Web Hosting

How to Manage DNS for Hosting Account

Domain Name System (DNS) is used to translate a Domain Name into its corresponding IP Address. In simple terms, DNS is the way your browser knows where to take you when you're on the internet.

Every Domain Name registered at Crazy Domains comes with a free standard DNS, which includes standard DDoS protection and full control of the following records:

In this article, we will cover Name Servers, and the most common records you encounter when setting up a website and your own email.

Managing Name Servers

Name Servers are a vital part of the whole DNS process. They are specialised servers on the internet that handle queries from your device about the location of a Domain Name and make it function.

Without the correct Name Server records, all the other domain records will not be retrieved by the system, which may lead to multiple erros. That is why it's crucial for the Name Servers to be set to the correct records. To check, refer to the table below:

Domain Name Registrar Web Hosting Provider Necessary Steps
Crazy Domains Crazy Domains Use the following Name Servers:
     
  • ns1.syrahost.com
  • ns1.syrahost.com
Crazy Domains Different Host Follow these steps:

  1. Contact your website's hosting Provider.
  2. Get the appropriate Name Servers.
  3. Update your domain's Name Servers through the Account Manager.

Note: Since you are using your external hosting provider's Name Servers, any changes to your DNS should be done through your hosting provider's control panel.

Different Host Crazy Domains Contact your website's hosting provider and ask them to set the following Name Servers for you:
     
  • ns1.syrahost.com
  • ns1.syrahost.com

Managing Records

After making sure that your domain's Name Servers are set correctly, you can refer to the table below for a brief description of the three most common DNS records used:

A Record This is an Address Record, the most basic type of DNS Record, which matches your domain name to an IP address.
CNAME Record This is a Canonical Name Record, which matches your domain name to an alias. This is useful when you run multiple services with different ports, but from a single IP Address.
MX Record This is a Mail Exchange Record, which matches your domain name to a list of servers that are responsible for delivering emails to the right address.

You can manage your DNS through the cPanel for regular hosting and Plesk for Windows hosting. Follow the steps below to access either cPanel or Plesk:

Steps for cPanel Steps for Plesk
  1. Click Sign Up / Log In at the top of this page.
  2. Select Hosting Manager from the drop-down menu.
  3. Enter your username and password, then click Log In.
To add an A Record, CName Record, or any of the available DNS record types except MX:
  1. Click the Domains drop-down.
  2. Click on the Advanced Zone Editor option.
  3. Click the Select a domain drop-down and choose the domain whose record you wish to manage.
  4. Under Type, select the DNS record type you wish to add.
  5. Enter the required record values in the field provided, then click the Add Record button.
To add an MX Record:
  1. Click the Email drop-down.
  2. Click on the MX Entry option.
  3. Click the Select a domain drop-down and choose the domain whose record you wish to manage.
  4. Scroll down to the Add New Record section, then specify the Priority and Destination of your record.
  5. Click the Add New Record button once done.
  1. Click Sign Up / Log In at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password, then click Log In.
  4. Click on the Visit My Account button.
  5. Click Web Hosting on the menu bar at the top of the page.
  6. Click on the Windows Hosting plan you wish to manage.
    If you have only one plan, you will be taken straight to its management page.
  7. Click the Control Panel button on the upper right-hand part of the page.
To add any of the available DNS record types:
  1. Click Websites & Domains from the left-side menu.
  2. Scroll down to locate the domain name whose DNS you wish to manage, then click DNS Settings from the list of options found under that domain.
  3. Click on the Add Record button found at the top.
  4. Select a Record type from the drop-down menu beside it.
  5. Enter the necessary record information in the fields provided, then click OK to save changes.

Note: DNS Records are applied immediately but may take up to 2 hours to propagate across the internet. If you have created your DNS Records and have seen no change, please wait for this propagation period to finish. Otherwise, contact our 24/7 support for assistance.

Was this helpful? Yes No 52% of people found this helpful.
we're
online
Need Help? Chat Now