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How to Manage DNS for Hosting Account

Article ID: 4231 Published: 21 Feb 2018 Updated: 26 Feb 2020 Authored by: Crazy Domains Support

The Domain Name System (DNS) is used to translate a Domain Name into its corresponding IP Address. In simple terms, DNS is the way your browser knows where to take you when you're on the internet.

Every Domain Name registered at Crazy Domains comes with free standard DNS, which includes standard DDoS protection and full control of the following records through the Account Manager:

If you've purchased regular Email Hosting, Web Hosting, or Windows Hosting with Crazy Domains, then you also have the option to manage your DNS via your Hosting Manager.

But, before making any changes to your DNS, you need to ensure that you're using the correct Name Servers that will allow your DNS settings to work.

In this article, we'll cover the correct Name Servers to use, and how you can manage your DNS via Hosting Manager.

What Name Server to Use

Name Servers are a vital part of the whole DNS process. They're specialised servers on the internet that handle queries from your device about the location of a Domain Name and they're also responsible for making the domain function.

Without the correct Name Server records, all the other domain records will not be retrieved by the system, which may lead to multiple errors.

To manage your DNS via your hosting account, please ensure that you set your Name Server records to the following:

  • ns1.syrahost.com
  • ns2.syrahost.com

You can refer to the table below to know where you can check and update your Name Servers:

Domain Name Registrar Web/Email Hosting Provider Necessary Steps
Crazy Domains Crazy Domains Access your Account Manager to check/update your Name Servers using this linked guide.
Different Host (not with us) Crazy Domains Contact your domain name provider and ask them to set the above Name Server records for you.
Crazy Domains Different Host Follow these steps:

  1. Contact your website or email's hosting provider.
  2. Get the appropriate Name Servers from them.
  3. Update your domain's Name Servers through the Account Manager.

IMPORTANT: Since you are using your external hosting provider's Name Servers, any changes to your DNS should be done through your hosting provider's hosting manager. Instructions on this guide are only for web/email hosting registered with us.

How to Manage DNS via Hosting Manager

After making sure that your domain's Name Servers are set correctly, you can manage your DNS through the cPanel for regular Web Hosting and Email Hosting and Plesk for Windows Hosting. Follow the steps below to do this on either cPanel or Plesk:

Steps for cPanel Steps for Plesk
  1. Access your cPanel then proceed with the necessary steps below.
To add an A Record, CNAME Record, or any DNS record type EXCEPT MX:
  1. Click the Domains drop-down.
  2. Click on the Advanced Zone Editor option.
  3. Click the Select a domain drop-down and choose the domain whose record you wish to manage.
  4. Under Type, select the DNS record type you wish to add.
  5. Enter the required record values in the field provided, then click the Add Record button.
To add an MX Record:
  1. Click the Email drop-down.
  2. Click on the MX Entry option.
  3. Click the Select a domain drop-down and choose the domain whose record you wish to manage.
  4. Scroll down to the Add New Record section, then specify the Priority and Destination of your record.
  5. Click the Add New Record button once done.
 To add any DNS record type:
  1. Access your Plesk panel.
  2. Click Websites & Domains from the left-side menu.
  3. Scroll down to locate the domain name whose DNS you wish to manage, then click DNS Settings from the list of options found under that domain.
  4. Click on the Add Record button found at the top.
  5. Select a Record type from the drop-down menu beside it.
  6. Enter the necessary record information in the fields provided, then click OK to save changes.

Note: DNS Records are applied immediately but may take up to 2 hours to propagate across the internet. If you have created your DNS Records and have seen no change, please wait for this propagation period to finish. Otherwise, contact our 24/7 support for assistance.

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