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How to download the Offline Address Book with Outlook

An Offline Address Book allows you to access your Email Exchange contact list without having an active internet connection. By using the Offline Address Book, there is no need for Outlook to connect to the Exchange server in order to resolve names or records for each user. This can improve performance, making your Email Exchange more efficient.

NOTE: We recommend that you download the full details of the Offline Address Book. This makes more address book information available when there is no network connectivity.

Downloading the Address Book

You can download your Offline Address Book with Outlook by doing the following:

Step 1. Open Outlook Exchange.
Step 2. Click on Send/Receive in the top menu.
  downloading an offline address book with outlook step 2
Step 3. Click Send/Receive Groups and select Download Address Book from the drop down menu.
  downloading an offline address book with outlook step 3
Step 4. Uncheck Download changes since last Send/Receive.
  downloading an offline address book with outlook step 4
Step 5. Click OK.

Congratulations, you have downloaded your Offline Address Book with Outlook.

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