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Online Support Email Exchange

How to create Mailboxes with Exchange

You can create multiple mailboxes from your Email Exchange account, up to the total number of email addresses allowed for your plan.

Adding Mailboxes with Exchange 2016

With Exchange 2016, you can add Mailboxes by following these steps:

  1. Click Sign Up / Log In at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on the Visit My Account button.
  5. Click on Email in the menu bar at the top of the page.
  6. Click on the Email Exchange you wish to manage.
  7. From the management page, click on the orange Control Panel button.
  8. Enter your Exchange Manager username and password and click Log In.
  9. On the Exchange home screen, click on the Mailboxes icon under Hosted Organization - Exchange.
  10. Click on the New Mailbox button.
  11. Select New User. Selecting existing user will allow you to assign a mailbox to a user account.
  12. Enter the required information:
    First Name Enter your first name.
    Last Name Enter your last name.
    Initials Enter your initials (Not Required).
    Display Name Enter the display name when people receive your email.
    Email Address Enter the new Email you want to create.
    Password Enter a password for this new email account.
  13. Click Create Mailbox.
  14. Mailbox settings will display, click Save Changes.

Congratulations! You have just created a new mailbox with Exchange 2016. Refer to the Email Exchange setup guide for instructions on how to check your new email.

Adding Mailboxes with Exchange 2013

You can add Mailboxes by following these steps:

  1. Click Sign Up / Log In at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on the Visit My Account button.
  5. Click on Email in the menu bar at the top of the page.
  6. Click on the Email Exchange you wish to manage.
  7. From the management page, click on the orange Control Panel button.
  8. Enter your Exchange Manager username and password and click Log In.
  9. On the Exchange home screen, click on the Email Management icon.
  10. Click on the name of your Organization.
  11. Click on Mailboxes from the left menu.
  12. Click on the Create New Mailbox button.
  13. Select New User. Selecting existing user will allow you to assign a mailbox to a user account.
  14. Enter the required information:
    First Name Enter your first name.
    Last Name Enter your last name.
    Initials Enter your initials (Not Required).
    Display Name Enter the display name when people receive your email.
    Email Address Enter the new Email you want to create.
    Password Enter a password for this new email account.
  15. Click Create Mailbox.
  16. Mailbox settings will display, click Save Changes.

Congratulations! You have just created a new mailbox with Exchange 2013. Refer to the Email Exchange setup guide for instructions on how to check your new email.

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