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Online Support Email Exchange

How to create Email Address with Exchange

Email Exchange provides you with the convenience of managing all your emails, contacts, calendars, and tasks in one central location. Once you activate it, you will be able to create mailboxes and email accounts on Microsoft Exchange.

Creating a New Email Exchange 2016 Address

If you have just recently started using Exchange, you will see the new interface for Exchange 2016 on the Account Manager. Here are the steps you need to follow to create a new Email Exchange address on the new interface:

  1. Click on My Account at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on the Visit My Account button.
  5. Click on Email in the menu bar at the top of the page.
  6. Click on the Email Exchange that you'd like to create an address for.
  7. From the management page, click the orange Control Panel button.
  8. Enter your Exchange Manager username and password and click Log In.
  9. On the Exchange Plan home screen, click on Users (User Organization) found under Hosted Organization.
  10. Click on the Create New User button.
  11. Enter the required information:
    First Name Enter your first name.
    Last Name Enter your last name.
    Initials Enter your initials (Not Required).
    Display Name Enter the display name when people receive your email.
    Email Address Enter the new Email you want to create.
    Password Enter a password for this new email account.
    Confirm password Enter the password for this new email account again.
  12. Click Create User.

Congratulations! You have just created a new address on Email Exchange 2016.

Creating a New Email Exchange 2013 Address

Follow these instructions to create a new Email Exchange address with Exchange 2013 or older versions:

  1. Click on My Account at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on the Visit My Account button.
  5. Click on Email in the menu bar at the top of the page.
  6. Click on the Email Exchange that you'd like to create an address for.
  7. From the management page, click the orange Control Panel button.
  8. Enter your Exchange Manager username and password and click Log In.
  9. On the Exchange Plan home screen, click on the Email Management icon.
  10. Click on the name of your Organization.
  11. Click on User Access Under the Organization section.
  12. Click on the Create New User button.
  13. Enter the required information:
    First Name Enter your first name.
    Last Name Enter your last name.
    Initials Enter your initials (Not Required).
    Display Name Enter the display name when people receive your email.
    Email Address Enter the new Email you want to create.
    Password Enter a password for this new email account.
    Confirm password Enter the password for this new email account again.
  14. Click Create User.

Congratulations! You have just created a new Email Exchange address.

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