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How to create a POP or IMAP Email Account in the Hosting Manager

Email follows a set of rules that helps mail client relay proper data to or from the mail server called Protocols. Two of these are POP and IMAP. We recommended using IMAP, which stands for Internet Message Access Protocol. IMAP leaves messages on the mail server until the user deletes them, allowing multiple devices to access the same mailbox. POP stands for Post Office Protocol, and works by downloading messages to the user’s mailbox. POP deletes messages from the server, and so access is limited to a single device.

Note: POP3 is the current version of POP.

Before you can set up a protocol, you must create an email account in the Hosting Manager. Once done, you can create POP3 or IMAP email accounts up to the limit of your Hosting Plan.You can access your email account through a mail client, and it will require from you specific information about your account to configure it. For some mail clients, you will have an option to configure them automatically, but this is not always an option.

How to configure automatically

For mail clients with auto-configurations scripts, follow the steps below:

  1. Click on My Account at the top of the page.
  2. Select Hosting Manager from the drop-down menu.
  3. Enter your username and password, and click Log In.
  4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
  5. Next, click Accounts, right before Forwarders.
  6. On the Accounts page, go to Email Account, and look for your email account. On its right side, under Action column, click the drop-down menu or the [ v ] arrow symbol, and then select Configure Email Client.
  7. Look for your mail client (e.g.Microsoft Outlook for Windows) under Auto Configuration Scripts, and choose among the Protocols listed.
  8. A message will prompt, just click Proceed. The correct setting of the protocol shall automatically configure after you have downloaded and ran the file.

How to configure manually

If an auto-configuration script is not available for your mail client, follow the steps below:

  1. Click on My Account at the top of the page.
  2. Select Hosting Manager from the drop-down menu.
  3. Enter your username and password, and click Log In.
  4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
  5. Next, click Accounts, right before Forwarders.
  6. On the Accounts page, go to Email Account, and look for your email account. On its right side, under Action column, click the drop-down menu or the [ v ] arrow symbol, and then select Configure Email Client.
  7. On Mail Client Configuration page, look for Manual Setting just below Auto Configuration Scripts. You may choose between Secure SSL/TLS or Non-SSL Settings. Note all the information provided in the settings. Access your mail client, and provide the necessary information you just gathered.

Note: We recommend using SSL/TLS settings to increase security for your mail client and server interactions.

Congratulations! You just created a protocol for your email account.

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