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How to configure Global Email filters

What is a Global Email Filter?

A Global email filter is a catch-all email filter that is implemented to affect all the email accounts in your control panel. This is put in place of simple individual email filters for each email account.

Important Note: Setting multiple simple filters, instead of catch-all email filters, is strongly recommended. This is because EXIM, the server’s mail transfer agent, works more efficiently with multiple simple filters than with one catch-all filter.

How to configure your Global Email filters

Setting global email filters for your email accounts will help you automatically organise all your incoming emails. It can also help you separate SPAM from your legitimate emails.

The following are some of the configuration settings you can implement in the Global Filters page:


  1. Create a Filter

    If you want to set up a global filter to your domain’s email accounts, follow the steps below:

    1. Click Sign Up / Log In at the top of this page.
    2. Select Hosting Manager from the drop-down menu.
    3. Enter your username and password, and click Log In.
    4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
    5. Click the Global Filters icon, which is next to the Autoresponders icon.
    6. Next page, click Create a New Filter.
    7. On the Create a New Filter for All Mail on Your Account page, fill out all the required fields.
Filter Name This will be the name of the filter you will create.

Important Note: Make sure you choose a unique filter name you have not used before.

Rules This will set the conditions of your filter. Select the field where you want to set the condition and then enter the value, characters, or words you want to set for it.

If you want to know more about spam filter rules, click here.
Actions This will be the outcome or consequence applied to the conditions you have set in Rules.
    1. Click Create.

  1. Edit a Filter

    If you want to edit a filter, follow the steps below:

    1. Click Sign Up / Log In at the top of this page.
    2. Select Hosting Manager from the drop-down menu.
    3. Enter your username and password, and click Log In.
    4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
    5. Click the Global Filters icon, which is next to the Autoresponders icon.
    6. Next page, under Current Filters, select the filter you want to edit. Click Edit.
    7. Make the changes you want to do to the filter.
    8. Click Save to confirm your corrections.

  2. Delete a Filter

    If you want to delete a filter, follow the steps below:

    1. Click Sign Up / Log In at the top of this page.
    2. Select Hosting Manager from the drop-down menu.
    3. Enter your username and password, and click Log In.
    4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
    5. Click the Global Filters icon, which is next to the Autoresponders icon.
    6. Next page under Current Filters, select the filter you want to remove. Click Delete.
    7. On the next page, click Delete Filter to confirm.

      Important Note: You can also choose not to delete the entry by clicking Cancel instead.


How to test a filter

If you want to test that the filter you created really works, you can test it by following the steps below:

  1. Click Sign Up / Log In at the top of this page.
  2. Select Hosting Manager from the drop-down menu.
  3. Enter your username and password, and click Log In.
  4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
  5. Click the Global Filters icon, which is next to the Autoresponders icon.
  6. Next page, under Filter Test, compose an email in the text box. Make sure you have all the necessary parts of a legitimate email, including the values, characters, or words set in your filter.
        e.g. 
        To: recipient@mydomain.com 
        From: reports@theirdomain.com 
        Subject: Hello
       
        This is my main message. 
        
  1. Click Test Filter.

Congratulations, you have now configured your global email filters for your domain.

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