Sign Up / Log In
Need help?
1300 210 210
We're Australian!
#1 for domains & hosting
94% customer satisfaction
Trusted by over 1 million businesses
Expert, 24/7 customer support
90% of issues resolved within a day
Best value
We price match*
Online Support Email Hosting

How to configure Email filters in Hosting Manager

What is an Email filter?

An email filter is a tool used to automatically sort incoming messages in an email account based on specific rules or conditions. It can also be set up to sift through incoming emails to extract, discard, and/or block unsolicited emails or SPAM.

Important Note: Setting multiple simple filters, instead of catch-all email filters, is strongly recommended. This is because EXIM, the server’s mail transfer agent, works more efficiently with multiple simple filters than with one catch-all filter.

How to configure Email filters

Email filters can help you efficiently organise your incoming emails into specific folders as they arrive in your mailbox. It is also a very effective tool in minimising SPAM.

Users can access, create, and modify filters in the User Filters page in the Hosting Manager.

The following are some of the configuration settings you can implement in the User Filters page:


  1. Create a Filter

    If you want to set up an email filter to an email account, follow the steps below:

    1. Click Sign Up / Log In at the top of this page.
    2. Select Hosting Manager from the drop-down menu.
    3. Enter your username and password, and click Log In.
    4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
    5. Click the User Filters icon, which is next to the Global Filters icon.
    6. Next page, in the Filters by Users table, click the Manage Filters button next to the email account you want to create filters for.
    7. Next, click Create a New Filter.
    8. On the Create a New Filter for "email account" page, fill out all the required fields.
      ["email account" is the email address you're creating the filter for]
Filter Name This will be the name of the filter you will create.

Important Note: Make sure you choose a unique filter name you have not used before.

Rules This will set the conditions of your filter. Select the field where you want to set the condition and then enter the value, characters, or words you want to set for it.

If you want to know more about spam filter rules, click here.
Actions This will be the outcome or consequence applied to the conditions you have set in Rules.
    1. Click Create.

  1. Edit a Filter

    If you want to edit an email filter you have previously set, follow the steps below:

    1. Click Sign Up / Log In at the top of this page.
    2. Select Hosting Manager from the drop-down menu.
    3. Enter your username and password, and click Log In.
    4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
    5. Click the User Filters icon, which is next to the Global Filters icon.
    6. In the Filters by Users table, click the Manage Filters button next to the email account with the filters you want to edit.
    7. Next page, under Current Filters, select the filter you want to edit. Click Edit.
    8. Make the changes you want to do to the filter.
    9. Click Save to confirm your corrections.

  2. Delete a Filter

    If you want to delete a filter, follow the steps below:

    1. Click Sign Up / Log In at the top of this page.
    2. Select Hosting Manager from the drop-down menu.
    3. Enter your username and password, and click Log In.
    4. On the Home page, click the word Email or the [ v ] arrow symbol on the right side.
    5. Click the User Filters icon, which is next to the Global Filters icon.
    6. In the Filters by Users table, click the Manage Filters button next to the email account with the filters you want to delete.
    7. Next page, under Current Filters, select the filter you want to remove. Click Delete.
    8. On the next page, click Delete Filter to confirm.

      Important Note: You can also choose not to delete the entry by clicking Cancel instead.

Congratulations, you have now configured your email filters.

Was this helpful? Yes No 92% of people found this helpful.
we're
online
Need Help? Chat Now