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How to Back up your Website files

It is highly recommended that you always have ready backup copies of your website files, especially if you are about to make changes or updates to your site. This is in case something unfortunate happens to your site, you will always have the option to restore your website to a previously-working versions.

Getting backup copies of your website files can be done through the Hosting Manager.

The type of website files you can create backup copies of are:

  • Web files
  • Databases
  • Forwarders
  • Filters

Once you are logged in to your Hosting Manager, there are two features (Backup and Backup Wizard) you can use to get backup copies of your web files and folders. Read further for specific instructions on how to use each feature.

Using Backup

This feature in your Hosting Manager will allow you to download and store backup copies of your website files.
To do this, follow the steps below:

  1. Click on My Account at the top of the page.
  2. Select Hosting Manager from the drop-down menu.
  3. Enter your username and password, and click Log In.
  4. On the Home page, click the word Files or the [ v ] arrow symbol on the right side.
  5. Click the Backup icon, which is next to the Backup Wizard icon.
  6. On the next page, under Partial Backups, click the Home Directory button to start downloading a backup of your Home Directory.

Your browser will automatically start downloading the Home Directory backup file.

Note: Home Directory backup file will have the .tar.gz file extension.

You can also download other sections of your website files. To download them using the Backup feature, follow the steps for each section:

MySQL Database Backup

  1. Under Partial Backups, go to Download a MySQL Database Backup.
  2. Click the Select Database field, or the arrow on the right side, to access the drop-down menu.
  3. Choose the database you want download a backup copy of.
  4. Click the Download button on the right.

Your browser will automatically start downloading the MySQL database backup file.

Note: MySQL Database backup file will have the .sql.gz file extension.

Email Forwarders

  1. Under Partial Backups, go to Download Email Forwarders.
  2. Click the Select Domain field, or the arrow on the right side, to access the drop-down menu.
  3. Choose the domain the email forwarders you want to download belong.
  4. Click the Download button on the right.

Your browser will automatically start downloading a backup copy of your domain’s email forwarders.

Note: Forwarders backup file will have the .com.gz file extension.

Email Filters

  1. Under Partial Backups, go to Download Email Filters.
  2. Click the Select Email Filter field, or the arrow on the right side, to access the drop-down menu.
  3. Choose the email filter you want to download.
  4. Click the Download button on the right.

Your browser will automatically start downloading a backup copy of your email filters.

Note: Filters backup file will have the .yaml.gz file extension.

Using Backup Wizard

Aside from the Backup feature in Hosting Manager, you can also create and download backup copies of your website using Backup Wizard. This feature is recommended for new users. For instructions on how to use it, click the link below:

Congratulations, you now know how to back up your Website files.

Once you have backup copies of your website files, you will now be able to restore previous copies of your Home Directory, MySQL Database, Email Forwarders, and/or Email Filters using the Backup feature.
To get detailed instructions on how to do this, click the link below:

Important Note: The backup website files you get from following this guide, however, does NOT include copies of your email messages.

If you want to know how to get started with Web Hosting, click here.

If you want to know how to configure Email filters in Hosting Manager, click here.

If you want to know how to configure Global Email filters, click here.

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