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Phone support has longer wait times due to the COVID-19 outbreak. Please send us an email at or click the Chat Now button on the screen.


We are currently experience longer than usual wait times within our Customer Care Centre. Our team are working through the call volume as quickly as they can however, we ask that you limit enquiries through telephone for urgent matters only at this stage. We would like to advise the utilisation of our Chat or Email support in which our team will revert to support you as quickly as possible.

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Online Support Billing and Accounts

How Can I Access My Account Manager

Your Account Manager is the primary location for your user profile details and account payment preferences. It offers maximum control and flexibility so that you can easily access your information and manage them, as well as access, manage existing, and register or purchase new Domains, Hosting, and other products/services.

You can access your Account Manager by following these simple steps:

  1. Click Sign Up/Log In at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password, then click Log In.
  4. Click on the Visit My Account button.

Congratulations, you've just accessed your Account Manager. If this is your first visit, we recommend that you click the Edit Profile button on your home page and update all the necessary information needed, to ensure that all account-related transactions, such as new registrations/purchases, invoices, login information, and notifications are sent to the correct user.

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