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Getting started guide: Email Exchange

When you activate your hosted Email Exchange you gain the ability to create Mailboxes/Email Accounts within Microsoft Exchange 2013.

Table of Contents

  1. How to Create a Mailbox/Email Account
  2. How to access your Email Account
  3. Outlook Desktop Access
  4. Quick Email Settings
  5. Outlook Web Access
  6. Outlook Mobile Access
  7. Spam Protection

How to Create a Mailbox/Email Account

The very first step required for using the email service on your Exchange server is to create the mailboxes in your Exchange Manager. Once you have set up your mailbox in the Exchange Manager, you can begin to use your email. View the guide below for instrucitons.

The next sections will guide you on how to access your email.

How to access your Email Account

Before you begin to set up your email client, you must first decide how you would like to access your email. You can use many programs to check your email. You can use a Desktop Program like Outlook, Mac Mail, or Thunderbird. You can use webmail also known as Web Access to check from any location using your web browser. You can also use a third party program like Google Apps. Additionally, you have the option of using your iPhone, Android, or other mobile device.

Outlook Desktop Access

Most popular email clients that most users are familiar with include Microsoft Outlook and Mac Mail. You can use any mail program you want to connect to Microsoft Exchange. These tutorials will guide you setting up your email client.

Quick Email Settings

You will need these settings to configure your email client. Each client will have different layouts. This is the basic set of information that any email client will need.

Incoming Server (AU) mail.exchangecloud.com.au
Incoming Server (Europe) mail.exchangecloud.eu
Outgoing Server (AU) mail.exchangecloud.com.au
Outgoing Server (Europe) mail.exchangecloud.eu
Username Your full e-mail address
Password Your e-mail account password
Incoming Port POP3 110 or IMAP 143
Outgoing Mail server (SMTP) Port 587
SSL NO
SMTP Authentication Required
Secure Authentication or SPA Needs to be turned off

Outlook Web Access

Outlook Web Access (OWA) allows you to check your email from within your browser, such as Internet Explorer, Firefox, or Chrome. Web Access requires no configuration settings. You can simply log into Web Access and check your email from anywhere at any time. The tutorial link below will guide you on how to log in to Web Access.

  1. Click on My Account link at the top of this page.
  2. Click on Email Login link.
  3. Select Exchange Mailbox from the drop-down menu and click Login.
  4. Enter your Email address and Password.
  5. Click Sign in.

Outlook Mobile Access

You can configure your mobile phone, notepad or any mobile device to connect to your Exchange email. These tutorial links will guide you in setting up email on some common mobile devices.

Spam Protection

Learn how to control and stop spam. The tutorial links below will guide you configuring your spam control.

Other email related options

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