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Online Support > Email Exchange > Disabling Outlook Web Access spam filter

Disabling Outlook Web Access spam filter

Your hosted Email Exchange comes with a comprehensive and customisable junk email filter. You can quickly and easily use Outlook Web Access to fine tune, block or unblock email from being filtered into the junk folder.

Sometimes Outlook can mark legitimate and valid emails as spam thus preventing them from reaching your email inbox. The issue is rather frequent despite the fact that Outlook spam filter is set to low by default. Solve this issue by turning off the Outlook spam filter.

Enable/Disable Spam Filter

This tutorial shows you how to disable Outlook Web Access spam filter. You can adisable Outlook Web Access spam filter by doing the following:

Step 1. Sign in to your Outlook Web Access.
Step 2. Next to your name in the top right corner select the Gear Icon.
  Step 2
Step 3. Click Options.
  Step 3
Step 4. Click Block or Allow on the left menu.
  Step 4
Step 5. Click Automatically Filter Junk Email to turn on or off Spam Filter.
  Step 5
Step 6. Click Save.
  Step 6

Your spam filter settings have now been set.

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