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We are currently experience longer than usual wait times within our Customer Care Centre. Our team are working through the call volume as quickly as they can however, we ask that you limit enquiries through telephone for urgent matters only at this stage. We would like to advise the utilisation of our Chat or Email support in which our team will revert to support you as quickly as possible.

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Connection to Storage Server Failed error explained

Connection to Storage Server Failed is a server-side error. This error displays whenever the server is incapable of responding properly. As the name entails, it is easy to conclude that you are encountering problems with the storage, but that is not always the case. In some scenarios, this error may still appear even if you have sufficient disk space. Consequently, email access is unavailable.

There is no definite reason behind the issue unless examined from the backend. Therefore, please don't hesitate to contact us in order to determine and resolve this disruption.

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