Configuring junk Email filter in Outlook Web Access
No one likes spam or junk email. Exchange comes with a comprehensive and customisable junk email filter. You can use Outlook Web Access to fine tune, block or unblock email from being filtered into the junk folder.
It is recommended that you regularly review the Junk Email folder to ensure that legitimate emails are not incorrectly marked as junk.
Access Outlook Web Access Spam filter
This tutorial shows you how to access Outlook Web Access Spam filter. You can access the Outlook Web Access Spam filter by following these steps:
|Step 1.||Sign in to your the Outlook Web Access.|
|Step 2.||Next to your name in the top right corner select the Gear Icon.|
|Step 3.||Click Options.|
|Step 4.||Click Block or Allow in the left menu.|
|Step 5.||Click Automatically Filter Junk Email to turn the Spam Filter on or off.|
|Step 6.||Click Save.|
Congratulations, you have configured your Outlook Web Access Spam filter.
Access Outlook 2013 Spam filter
You can access the Outlook 2013 Spam filter by following these steps:
|Step 1.||Open Outlook 2013.|
|Step 2.||Click on the Home tab.|
|Step 3.||Click the Junk button and on the drop-down menu, select Junk Emails Options.|
|Step 4.||Click the Options tab and select the options for filtering:|
|Below is a description of the fields:|
|Step 5.||Click Apply and then OK.|
Congratulations, you have configured the Outlook 2013 Spam filter.
Junk email filter lists
While the Junk Email Filter checks your incoming messages automatically, Junk Email Filter Lists let you manually control what is considered spam. You can add names, email addresses and domains to these lists so the filter doesn’t check messages from sources you trust, or blocks messages that arrive from specific email addresses and domains you don't know or trust.
Safe Senders List
Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your Contacts and other correspondents to this list. If you use a Microsoft Exchange Server account, all names and addresses in the global address list (GAL) are automatically considered safe.
Safe Recipients List
If you belong to a mailing list or a distribution list, you can add the list sender to the Safe Recipients List. Messages sent to these email addresses or domain names are never treated as junk, regardless of the content of the message.
Blocked Senders List
You can easily block messages from particular senders by adding their email addresses or domain names to the Blocked Senders List. When you add a name or email address to this list, Outlook moves any incoming message from that source to the Junk Email folder. Messages from people or domain names that appear in this list are always classified as junk, regardless of the content of the message.
Blocked Top-Level Domains List
To block unwanted email messages from another country/region, you can add country/region codes to the Blocked Top-Level Domains List. For example, checking the CA [Canada], US [United States], and MX [Mexico] boxes in the list blocks messages from email addresses that end in .ca, .us, and .mx.
Blocked Encodings List
To block unwanted email messages that appear in another character set or alphabet, you can add encodings to the Blocked Encodings List.
Types of email accounts supported by the junk email filter
- Exchange accounts in Cached Exchange mode
- POP3 account
- IMAP account
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