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Phone support has longer wait times due to the COVID-19 outbreak. Please send us an email at or click the Chat Now button on the screen.


We are currently experience longer than usual wait times within our Customer Care Centre. Our team are working through the call volume as quickly as they can however, we ask that you limit enquiries through telephone for urgent matters only at this stage. We would like to advise the utilisation of our Chat or Email support in which our team will revert to support you as quickly as possible.

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Online Support Website Builder

Can I Import My Web Content into Website Builder

Website Builder uses a template-based platform that is built-into our servers, and uses a software that is different from other website-hosting products. This is why you cannot directly import your website content into Website Builder.

Instead, you can manually copy and paste your text content into Website Builder, or manually download and upload images and other media.

You can use the Complete Guide for Website Builder for links to relevant articles, or you can contact our 24/7 customer support team for any queries or issues.

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