Knowledge Base

Will I Be Notified When My Website Transfer Is Complete

To answer the question, Yes. Our Migration Team will notify you of the status of your website transfer request.

There are factors that could affect how long the web hosting transfer will take. Factors that make up a website, like your website size, emails, and files. But once the website transfer is complete, our Migration Specialists will send you a temporary link of your website. This is to make sure that all information from your website is complete before launching it live on our end.

Do I Need to Cancel My Old Hosting Provider

We recommend to keep the old hosting account active for at least several days to ensure no files go missing.

Once you're confident that your website is working, you can proceed to cancel your web hosting account. Be mindful that you are not cancelling your domain registration service.

You can then change your Name Server to point it to our server. Read these articles to learn more about what name server to use and how to change your name servers.

Please let us know if you need any further assistance, or if you have any questions. We'd love to help!

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