Knowledge Base

Who Do I Contact for Reseller Support

If you require support regarding your Reseller Account or your customers, we have a dedicated team of Reseller experts, ready and eager to assist.

We have made it easy for you to contact us should you have any queries by adding the Message/Dedicated Support icon on every page in the Reseller Console. Simply follow the steps below:

  1. Using your chosen browser, navigate to the following address: http://www.secureapi.com.au/reseller
  2. Enter your Reseller Account username and password and click Log In.
  3. Click on the Message/Dedicated Support icon found on the far, right-hand section of the Home Page. You will also find that the same icon is present on every page in the Reseller Console.
  4. Click on the Phone option to be directly connected to your dedicated account manager’s contact number.
    From here you will also find the 24/7 GENERAL SUPPORT option for any other technical queries or you may also submit a support ticket through the EMAIL option and one of the dedicated Reseller managers will reply.

Congratulations! You just experienced our quick and easy to access Reseller Dedicated Support.

For your convenience, you may also contact your Dedicated Support via Live Chat Support.

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