Knowledge Base

What Is Email Exchange

Nowadays, people are always on the go and being connected to the Internet allows us to be flexible, especially in terms of email correspondence. Email Exchange gives us the ability to flawlessly manage emails on our mobile devices without having to depend on a desktop computer.

In this article, we’ll learn more about Email Exchange and why it’s the best choice for your business.


What Is Email Exchange

Email Exchange is an email platform solution developed by Microsoft which allows you to manage, not just Emails, but your Calendars, Contacts, and Tasks as well - synchronising them across all your devices.


Email Exchange vs Regular Email Hosting

When you have regular Email Hosting, you only have the option to set up your emails as POP3 or IMAP, which works as follows:

  • POP3 (Post Office Protocol) downloads all your incoming emails from a server and saves it locally - without synchronising data.
    For example, opening an email message on your phone downloads the message on your phone ONLY. When you open your email account on a computer (or other mobile device), the recently opened email message will not be accessible.
  • IMAP (Internet Message Access Protocol) saves a copy of all sent and received emails on the server and synchronises data across all devices.
    This means that it doesn’t matter where you open an email message, it’s still going to appear on all other devices. This is the default setup used by free web-based mail service providers, like Gmail.

Email Exchange, on the other hand, can be set up as POP3, IMAP, or Exchange. And, of course, with the Exchange setup, you get more than just the email synchronisation service that IMAP offers.

Why Choose Email Exchange

Businesses and organisations need to keep up with technological advancements to stay relevant and be credible to clients. To do this, you need seamless communication AND total control over your business’ productivity.

Aside from sending/receiving emails, Email Exchange allows you to:

  • Manage Company Activities
    You can create as many Calendars as you need to easily manage activities for different purposes.
  • Set Company Appointments and Meetings
    You can create Appointments and Meetings and immediately send invites to relevant people.
  • Share Your Calendar of Activities
    You get a quick view of all the activities when you click Calendar, plus the option to easily Share it with anyone.
  • Manage Contacts and Groups
    Add and manage your Contacts - all in one place. Create Groups for the different teams in your company for easy email blasts and announcements.
  • Never Forget Key People
    Create Business Cards for key people so you’ll never forget who they are and which team or company they’re associated with.
  • Create and Manage Tasks
    Yes, it’s a task management tool, too. Create Tasks and manage your To-Do List to keep up with deadlines.
  • Save Quick Notes
    Your Notes are of no use if you can’t easily access them. Email Exchange allows you to save those creative ideas so you can access them anywhere, anytime.

With Email Exchange, you get all of this - synchronised across all your devices. So, if you’re working in a team environment and need a powerful tool to collaborate and communicate effectively within the organisation, then Email Exchange will definitely work best for you. You can check the different Email Exchange plans by clicking here.

Congratulations! You just learned all about Email Exchange. If you need further assistance in setting up your email, we’d love to help!

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