Knowledge Base

How Do I Validate SSL Certificate

Getting an SSL is a good start for your website security. SSL is for data security and gaining trust from your customers online, encrypting the sensitive information passed on to your website whenever they do a transaction.

But how is your SSL certificate being validated? This article will guide you on the process and what are the requirements you need to validate an SSL certificate.


How Do I Validate SSL Certificate

Your SSL validation process will depend on the SSL level type being requested. The process requires you to submit documents. Supporting that your business is real and you are the legitimate and legal owner of your website.

So what are the different level types of SSLs? Click the link below, corresponding to the SSL level type you are requesting. And follow the steps to validate your certificate.


Standard SSL

The Domain Validated (DV) SSL Certificate is the most basic one. And requires the least verification process. Certificate Authority (CA) only verifies if the applicant owns the domain for which they request the certificate. This is a good option for personal websites like blogs, and etc,.


Here’s how to get a DV Standard SSL Certificate:

  1. Domain Control Validation

    Create a valid email for your domain. The goal of the verification process through email is to ensure the person requesting the certificate has admin rights on the domain, called administrative emails. The approval of your certificate will be sent to the following email address:

    • admin@domain
    • administrator@domain
    • webmaster@domain
    • postmaster@domain
    • hostmaster@domain

IMPORTANT: There are no alternatives. However, you can use other account emails or any other email as long as it is visible in the public WHOIS record for the domain.


Wildcard SSL

Organisation Validation (OV) Certificate in Wildcard SSL, requires you to prove that your organisation is a legal entity. The OV process is a lot more detailed than a DV Certificate. It takes days to validate a certificate. This is why OV Certificates provide a better level of authentication.

If you want to get an OV Certificate, follow the steps below and comply with the following requirements.

  1. Verify Identity and Address

    In this step, the requirements for your OV Certificate will depend on if you’re applying as an organisation, or if you’re applying as an individual.


    If applying as an organisation

    For a corporation, government agency, registered business entity, etc. Here’s how to verify your identity and address.

    • A government agency in the jurisdiction of the Applicant’s legal creation, existence, or recognition.
    • A third-party database that is periodically updated and considered a Reliable Data Source. This includes:

    If the information above, only verifies your identity. We can further verify your address by:

    • Articles of Incorporation (with address)
    • Government Issued Business License (with address)
    • Copy of a recent company bank statement (you may blacken out the Account Number)
    • Copy of a recent company phone bill
    • Copy of a recent major utility bill of the company (i.e. power bill, water bill, etc.) or current lease agreement for the company

      NOTE: For “recent documents”, documents must be dated within the last 6 months.


    If applying as an individual

    For individual applicants, here’s how you can verify your identity and address.

    • Copy of a valid driver's license or passport of the Applicant.
    • Copy of a recent major utility bill (i.e. power bill, water bill, etc.) or bank statement of the Applicant.

      NOTE: If the Driver’s License and Passport are not listing any address details or those details do not match with the account, then we need A. and 2 docs from B.

  2. Domain Control Validation
  3. Callbacks to a Verified Telephone Number
    This process is to verify the applicant’s identity. The telephone number must be associated with the organization in your validation documents. After a successful callback, your certificate is issued and you will be notified through email once it’s available.

Premium + EV SSL

The validation process takes longer as it requires thorough verification of your identity and your organisation you are applying for a certificate from. This is also why EV SSL also offers the highest levels of authentication.

Here’s how to get your EV SSL certificate:

  1. Organisation Authentication
  2. Domain Control Validation
  3. Callbacks to a Verified Telephone Number
  4. EV Enrollment Forms and Other Legal Documents:

    Download the forms listed below and they will guide you through the process.

    • Certificate Subscriber Agreement
      First you have to accept the Certificate Subscriber Agreement. Download the document and read it carefully.
      Click to download

    • EV Certificate Request
      The request that you need to submit for EV SSL Certificates.
      Click to download

    • Sample Letter to an Accountant
      Use this letter template to write a letter to your accountant when you verify information in your application.
      Click to download

    • Sample Letter for Legal Opinion
      Use this letter template to request confirmation of your information from a Latin Notary.
      Click to download

    • Sample Letter for Government Organization Supplying Legal Opinions
      Government departments should use this legal letter template.
      Click to download

Please allow 5 business days to process your EV SSL Certificate. If it has exceeded the normal turn around time for your request. Please contact our support team to further assist you.

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