Knowledge Base

Set Up Spam Filter for Email Hosting: cPanel


Our cPanel Email service uses SpamAssassin to filter, classify, and block spam email.The instructions on this guide is only applicable for email services that comes with your Email Hosting, Linux hosting, Website Builder, or eCommerce Builder plans.

To efficiently filter Spam, SpamAssassin scans the following parts of every incoming email:

  • Header
  • Text or Main Message
  • HTML Coding
  • Domain
  • Sender's IP Address

How To Enable Spam Filter in cPanel

By default, Spam Filter is already enabled, but you can follow the next steps to double check.

  1. Log in to your cPanel.
  2. Go to Email section and click Spam Filters.
  3. Toggle the Process New Emails and Mark them as Spam.

Configure Auto-Delete Spam Messages

The spam filter threshold is set to 5 by default. This means if the email is scored with a spam score of 5 and above, the system will flag it as suspicious. You'll have the option to deliver it to your inbox with a SPAM mark, or delete these messages automatically. If you want marked messages automatically, just toggle the Automatically Delete New Spam (Auto-Delete) option.


Advanced Settings

Enabling Spam Filters will also give you additional options to configure. Go to the Additional Configurations (For Advanced Users) section and click the Show Additional Configuration dropdown to see the advanced settings.

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