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Knowledge Base

My Website Is Down

If your website is down and you're not sure why, you're in the right place. This article covers some of the most common reasons for website outages and provides simple, step-by-step solutions to get your site back up and running. Let's dive in and fix those issues together! 

404 Page Not Found Error

403 Forbidden Error

500 Internal Server Error

WordPress White Screen Error

 

404 Page Not Found Error 

The HTTP status code 404, commonly known as "404 Not Found," indicates that the web page requested by your computer through the URL cannot be found on the server where the website is hosted. 

Here are the potential reasons for encountering a 404 error:  

  • The URL contains an error, such as a missing, extra, or mistyped character, or an additional space. 
  • You have entered an incorrect URL for the webpage. 
  • The webpage you are seeking has been renamed. 
  • The webpage you are seeking has been relocated to a different location. 
  • The webpage you are seeking has been deleted. 

To learn more about how to fix a 404 error, check our troubleshooting article 404 Not Found Error Explained

 

403 Forbidden Error 

A 403 Forbidden error is an HTTP status code that signals the client (such as a browser or device) lacks the necessary permissions to access the requested content or resource on the internet. 

There are numerous potential causes for this error. To discover how to resolve this issue, check out our article: 403 Forbidden Error Explained

 

500 Internal Server Error 

A 500 Internal Server Error, often referred to as a generic server error, indicates that a problem occurred on the server without specific details available. 

Websites can display the 500 Internal Server Error in various formats since each site can customize the message. Below are several common ways you might encounter this error:  

  • 500 Internal Server Error 
  • HTTP 500 – Internal Server Error 
  • Internal Server Error 
  • HTTP 500 Internal Error 
  • 500 Error 
  • HTTP Error 500 

Learn more about error 500 in this article: 500 Internal Server Error Explained

 

WordPress White Screen Error 

The WordPress white screen of death stands out as one of the most frequently encountered errors in WordPress. It can be particularly frustrating due to its lack of error messages, effectively locking users out of their WordPress site. 

In most cases, this is caused by third-party plugins and themes you used for your WordPress site.  

Here's how you can troubleshoot your WordPress site whenever you encounter the WordPress white screen of death: How to fix WordPress white screen of death? 

 

 

 

 

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