|

Home > Help > Website Builder
Click on any of the questions below to view your answers.
How To
Sales Questions
 |
What happens after my 30 Day Trial?
After your 30 Day Trial you will no longer be able to
access or edit your Website Builder, if you want to
continue with these services you will need to purchase
a website builder
plan.
Note: When you purchase a website builder plan we activate
your current account so you can continue to develop and
publish your existing web site to your domain name or alternatively
we can reset your package from scratch so you can start
again.
|
 |
Are there any hidden fees?
There are NO hidden fees with Crazy Domains. All possible
fees are listed on our plan pages.
|
 |
Does Crazy Domains have a reseller plan?
|
General Questions
 |
Can I have extra pages?
Yes, there are many upgrades options available for the
website builder plan click
here to view all upgrade options.
|
 |
How do I upgrade my account?
Almost any upgrade to your account can be made instantly
by our support team. Click
here to view all upgrade options.
|
 |
How do I backup my Website Builder website?
You will need an FTP client to do that. Some of the most commonly used FTP clients are:
Once you have downloaded your FTP client you can open it up, and connect to our FTP host using the following information:
Hostname: ftp.yourdomainname.com
Username: This is your FTP username
Password: This is your FTP password
Once connected, download all your files onto your computer. Please ensure your files are easy to access. Then you can have peace of mind. If something goes wrong with your website, you will still have backup files to help you put your website back up on the Net in no time.
|
 |
How do I get an SSL for my Website Builder?
If you require a secure area within your Website Builder
you will need an SSL Certificate. Click
here to view all upgrade options.
|
 |
How do I renew my Website Builder plan?
If you have received a renewal notice from Crazy Domains, or just want to renew your Website Builder, you can do this on our website. Renewing your Website Builder with Crazy Domains is easy. Log into your Domain Manager and click Renew Hosting on the menu to the left.
|
 |
How to change the ownership of my account?
Changing ownership of an account is a PERMANENT function. You will not be able to change the ownership back once you have made the change.
As you may know, ownership change means to transfer all of the rights and duties of the account to the designated person/entity. To protect your properties, we do not accept the application of ownership change online, by telephone or email.
We need you to fill in and fax back the following documentation. Listed fee's must be cleared before we can process your application. If application is complete you should receive confirmation of completion within 5 business days.
– Download transfer ownership form
|
|