Website Builder
Click on any of the questions below to view your answers.
How To
Sales Questions
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What happens after my 30 Day Trial?
After your 30 Day Trial you will no longer be able to
access or edit your Web Builder, if you want to
continue with these services you will need to purchase
a website builder plan.
Note: When you purchase a website builder plan we activate
your current account so you can continue to develop and
publish your existing website to your domain name or alternatively
we can reset your package from scratch so you can start
again.
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Are there any hidden fees?
There are NO hidden fees with Crazy Domains. All possible
fees are listed on our plan pages.
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Does Crazy Domains have a reseller plan?
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General Questions
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Getting started with Website Builder
Web Builder is a simple online website builder tool which allows you to drag and drop to create stunning websites.
Here is quick overview how to use Web Builder.
Download PDF
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Can I have extra pages?
Yes, there are many upgrades options available for the
website builder plan click
here to view all upgrade options.
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What length can my page be?
Our Web Builder software allows up to a maximum of 3600 pixels. Giving you plenty of room to create fully customised pages.
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How do I upgrade my account?
Almost any upgrade to your account can be made instantly
by our support team. Click
here to view all upgrade options.
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Why does my website not display?
Your website will only display 24 hours after your account has been setup. If your domain name is not with Crazy Domains you will need to have the name servers of that domain name set to the following for your website to work:
- ns1.syrahost.com
- ns2.syrahost.com
If unsure please consult your current domain name provider and request these changes get applied.
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How do I renew my Website Builder plan?
If you have received a renewal notice from Crazy Domains, or just want to renew your Website Builder, you can do this on our website. Renewing your Website Builder with Crazy Domains is easy. Log into your Domain Manager and click Renew Hosting on the menu to the left.
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How to change the ownership of my account?
Changing ownership of an account is a PERMANENT function. You will not be able to change the ownership back once you have made the change.
As you may know, ownership change means to transfer all of the rights and duties of the account to the designated person/entity. To protect your properties, we do not accept the application of ownership change online, by telephone or email.
We need you to fill in and fax back the following documentation. Listed fee's must be cleared before we can process your application. If application is complete you should receive confirmation of completion within 5 business days.
– Download transfer ownership form
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Backup and Restore My Web Builder
We have 3 levels of backups for all Web Builder servers, unfortunately you cannot download your website or backup yourself as the software is proprietary to Crazy Domains and will only work on Crazy Domains servers.
Crazy Domains can restore deleted sites if within our purge timeframe, which is 90 days from deletion. A fee of $ 85 will apply for each backup restore.
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Can I use an SSL with my Web Builder?
SSL's unfortunately do not work with the web builder product. The ecommerce module built into Web Builder uses PayPal which will act as your secure payment provider during checkout.
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