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It is a good idea to regularly change your password. You should always change your password if you think someone else has access to your FTP account.

1. Login to your Hosting control panel
   
   
2. Click on the FTP Manager button on the home page
   
   
3. Click on the FTP Accounts link
   
   
4. Click on the Change Password button
   
   
5. Enter the new password in the New Password field
   
   
6. Click Change button
   
   

This allows you to store sensitive material online and restrict material to authorised users only. You can protect directories within your site from browsers by using a password to protect them. This has the same appearance and effect as the password protection on the Hosting control panel.

1. Login to your Hosting control panel
   
   
2. Click Directory Protection on the home page
   
   
3. Find the directory that you want to protect. Select a folder by clicking on the folder name link, or open a folder by clicking on the folder icon
   
   
4. Click on the tick box next to the PADLOCK icon
   
   
5. Type the name that you want to appear in the Protected Resource Name field. This is optional and purely for the user's benefit
   
   
6. Click on the Save button. Generally, you now need to add at least one authorized user to enable access to the directory. Refer to Adding an Authorised User for more information below

Adding An Authorised User

You can control who can access protected directories by adding Authorised users. Generally, at least one Authorised user needs to be added, otherwise no-one will not be able to view the directory.

1. Login to your Hosting control panel
   
   
2. Click Directory Protection on the home page
   
   
3. Find the required directory. Click on a folder name link to select a folder. Click on the folder icon to open the folder.
   
   
4. Type the user’s name in the Username field, and password in the Password field
   
   
5. Click Add New User

Before you can use a MySQL database you need to create it and a user to access it. You can do this from your Hosting control panel. When you create a database and username your Hosting control panel automatically prefixes them with your Hosting control panel username. Follow the steps below, replacing “user” with your Hosting control panel username.

1. Login to your Hosting control panel
   
   
2. Click “MySQL Databases”
   
   
3. Next to “Db:” type a database name (e.g. “db”) and click “Add Db”
   
   
4. Return to the “MySQL Databases” page
   
   
5. Under “Users” type a username (e.g. “me”) and a password and click “Add User”
   
   
6. Return to the “MySQL Databases” page
   
   
7. Select the newly created user (e.g. “user_me”) and the newly created database (e.g. “user_db”) and click “Add User to Db”
   
   
8. Add '%' to access hosts, this will allow the users to connect to the database
   
   
   Now use the following details to connect to the database:
   
   Server: 127.0.0.1
   User: user_me
   Database: user_db
   Password: The password you entered when you created user_me
   

Subdomains are a way of creating separate accounts within your master account, which are accessed as separate URLs. For example, you could set up a "timber" subdomain on your master account "hardware.com", which would be accessed as "timber.hardware.com". A lot of larger businesses use subdomains to establish branding and focus on separate product lines, because a subdomain creates a separate URL and web presence.

In practice, a subdomain is a sub folder within the public_http level of your account that has its own cgi-bin directory. The "timber" example above creates a new top-level folder called timber, with a cgi-bin sub-folder. Upload your files for the subdomain to this location, including a separate home file (such as index.htm).

Currently you cannot create email accounts with the subdomain extension. A workaround for this is to create an account called "sales-timber@hardware.com", or similar.

1. Login to your Hosting control panel
   
   
2. Click Domain Manager on the home page, then click Subdomains
   
   
3. Type the text for the new subdomain in the available field – make sure the addition to the name conforms with domain name conventions
   
   
4. Click Add. A folder with the same name as the subdomain has now been added to your public_html folder, with a cgi-bin sub-folder (if CGI scripts are enabled on your account)
   
   

You can set up a domain name that you own to point to another domain name. This is known as "parking" a domain.

Example: You own the business.com.au and innovation.com.au domain names. You already have a web site for business.com, but you do not want to create a new web site for innovation.cm.au at the moment. By parking innovation.com on top of business.com, all URL requests for innovation.com will automatically go to business.com.au instead.

1. Login to your Hosting control panel
   
   
2. Click Domain Manager on the home page, then click Parked Domains
   
   
3. Type the name of the domain you want to park in the New Domain Name field
   
   
4. Click Add
   

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You can set up as many POP3 email accounts as you require, up to the maximum limit set for your hosting plan. To get started follow the simple instructions below.

You will need your Username and Password to access your Hosting Manager. Please check your confirmation setup email for the login information.

1. Login to your Host Manager control panel
   
   
2. Click Add/Del Email Accounts in the Mail area
   
   
3. Click Add Account
   
   
4. Type the first part of the email address in the email field and the password in the Password field
   
   
5. Type the maximum size limit for this mailbox in the Quota field, if required. The size limit is in megabytes. If you don’t type in a size limit, your mailbox will only be limited by the available disk space
   
   
6. Click Create
   
   
7. Your new account has now been created - please refer to the Set Up your Email and an email client for checking your email
   
   

After you have created your new email account, you can now set up your new email on your computer so you can send and receive emails with ease. Click here for step-by-step tutorials.

Any email that is sent to an unknown account at your domain name, such as unknown@yourdomain.com, gets automatically rerouted to your default email account. All web site accounts are automatically assigned a default email address: user@yourdomain.com which you can change, if required. We strongly recommend that you don’t set up these catch all accounts. They can give you a massive increase in spam.

1. Login to your Host Manager control panel
   
   
2. Click Default Address in the Mail area
   
   
3. Click Set Default Address
   
   
4. Type the complete email address of the new default in the field next to your website name drop-down list. Note: you can type :blackhole: to throw away all incoming mail, or :fail: to bounce the email back to the sender as no such address here
   
   
5. Click Change. Your new default email address has now been set
   
   

Email forwards simply allow you to automatically forward email sent to one account to another account. This is useful when you work at two separate locations or have gone on holiday. To forward mail from one account to two or more accounts, just add two or more forwards for the account that is being forwarded.

1. Login to your Host Manager control panel
   
   
2. Click Forwarders in the Mail area
   
   
3. Click Add Forwarder
   
   
4. In the first field, type the first part of the email address to be forwarded
   
   
5. Choose the required domain from the drop-down list
   
   
6. In the second field, type the full email address to receive forwarded mail
   
   

It is useful to occasionally change the passwords on your email accounts to maximise your email security. You should always change your password if you think someone else has access to your account.

Note: Make sure that you change the password in your email client (e.g. Outlook) application as well, or you will not be able to receive emails.

1. Login to your Host Manager control panel
   
   
2. Click Add/Del Email Accounts in the Mail area
   
   
3. Click Change Password next to the required email address
   
   
4. Type the new password in the New Password field
   
   
5. Click Change. Your password for the selected account has now been changed

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