Help & Setup

For unmanaged virtual servers, please follow the manuals and documentation provided below:

http://twiki.cpanel.net/twiki/bin/view/AllDocumentation/WHMDocs/WebHome
http://twiki.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/WebHome
http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.2-quick-start-guide
http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.2-administrators-guide

For managed virtual servers, your server will be already setup with the OS you choose using a CPanel or Plesk interface.

If you have misplaced the password to login to your Virtual Server, you will need to contact us and we will send you a reset password.

In your WHM home screen, click 'Create New Account' under Account Functions.

To set up the domain:

1. Enter the new account's domain name in the Domain field.
   • An example of a proper domain: example.com.
2. Enter the new account's username into the Username field.
3. Enter the new account's password into the Password field.
   • Ensure that the user receives a secure password. You may obtain a secure password by clicking the Generate Password button.
   • The account's password will be graded on a scale of 100 points. 0 is a weak password, while 100 is a very secure password.
4. Enter the account's main contact email address.
5. Continue to the Package section.
6. Click Create

To suspend an account:

1. Select the account you would like to modify.
2. Click the checkbox to prevent your resellers from unsuspending the account.
3. Click Suspend or Unsuspend to suspend or unsuspend the account, respectively.
4. If you are suspending the account, you may specify a reason in the text box.

* If the account is owned by a reseller, this may be valuable information so that the issue is quickly resolved.

In your WHM home screen, click 'Edit DNS Zone' under DNS Functions.

To edit a DNS zone:

1. Click the domain whose zone you wish to edit.
2. Click Edit.

# NS - A nameserver record. This specifies the hostname that clients will refer to when they look for your domain.
# A - An address record. This matches your domain name to an IP address.
# MX - A mail exchange record. This matches your domain name to a list of servers which handle mail for your domain, tagging each with a priority (the highest priority is 0).
# CNAME - A "canonical" name record, which matches your domain name to an alias. This is useful if you are running a server besides Apache, such as an FTP server, on a separate port.

You can put ANYTHING on the virtual server that you want. You can setup a web hosting, mail (including Exchange), application, VOIP or personal servers. You can also install custom scripts and run cron jobs.

Virtual Servers are the most advanced step in server virtualization technology. They are used to partition a single physical server into isolated virtual private servers. Each virtual private server looks and behaves exactly like a real networked server system, complete with its own set of init scripts, users, processes, filesystems, etc.

A virtual server compared to a shared web hosting service provides you with more flexibility, resources and speed. You will be able to install and run any special requirements you may need for your website or applications. You won't be sharing a server with thousands of other websites, so the virtual server is dedicated to run anything you want, super fast!

There are NO hidden fees with Crazy Domains. All possible fees are listed on our plan page.

Click here to view resellers.

Almost any upgrade to your account can be made instantly by our support team.

Click here to view all upgrade options.

Our data centres are located in the Perth CBD and Sydney CBD.

Crazy Domains provides Standard Email Protection with all Virtual Server plans. Standard Email Protection provides basic, always-on protection and you can set it up manually from your control panel.

Premium Email Protection plan is an upgrade which has the most comprehensive and effective email threat protection service in the world, with totally adjustable control over spam and viruses. Click here to read more about this service.

All Virtual Servers include UNLIMITED bandwidth (Monthly Data Transfer) so no more worrying about those hidden costs. The fair use policy governs individuals who abuse this service so we can keep a streamline fast unlimited service.

The Servers are fitted, as standard, with two separate Gigabit network connections, send your data at almost the speed of light with multiple FIBRE OPTIC connections to the Internet backbone.

SPEED TEST - Download test file.

We maintain an automatic backup process for the servers on our network which is accessible through your Virtuozzo control panel. These backups are kept for 14 days for internal purposes but are made available to you as a courtesy.

We strongly recommend you maintain an independent backup process.

To stop shared resources slowing down response times, we now offer burstable RAM. You get a guaranteed allocation of memory and as there is always more RAM than the allocation total, the extra memory is dynamically deployed to the server that needs it most at that time. This applies to our Linux servers only.

You don't need extensive knowledge of maintaining, managing and securing your virtual private server (VPS), basic knowledge of server technology should be sufficient. Our professional qualified system administrators will take full admin control and will setup your Dedicated Virtual Server for maximum performance.

From your internet browser you can easily manage your VPS and execute tasks via the Plesk interface or Control Panel such as:

• Setup unlimited hosting accounts and domains
• Setup unlimited email accounts
• Setup unlimited FTP accounts
• Manage SSL certificates
• Create sub domains and park domains on the hosting account
• Check bandwidth usage per site per data traffic type: http/https, pop3, SMTP, ftp, anonymous ftp
• Look at data traffic statistics with Awstats and Webalizer
• Create protected directories (SSL and non-SSL) and assign users to it
• Manage websites with Frontpage Web-Admin (Plesk only)
• Easily disable/enable whole domain names
• Manage email settings
• Manage auto responders and aliases
• Create mail groups and redirects
• Upload and View files with the File Manager
• Create MySQL and MSSQL databases and manage them through PHPMyAdmin
• And much, much MORE!

Changing ownership of an account is a PERMANENT function. You will not be able to change the ownership back once you have made the change.

As you may know, ownership change means to transfer all of the rights and duties of the account to the designated person/entity. To protect your properties, we do not accept the application of ownership change online, by telephone or email.

We need you to fill in and fax back the following documentation. Listed fee's must be cleared before we can process your application. If application is complete you should receive confirmation of completion within 5 business days.

– Download transfer ownership form