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Online Support tutorials, answers and guides

Online Support > Website Builder

Website Builder Support

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Getting started guide: Website Builder 867 liked

When you activate Website Builder you gain the ability to build your own website using the simple Website Builder tools. This guide will show you how to get started building your new site.

Adding Text and Pictures with Website Builder 916 liked

You can update text and pictures any time by logging in to the Website Builder console. You can use your own images or choose from a large range of royalty free stock pictures.

Adding the Site Map link to the Site Footer 356 liked

You can add the site map link on your site footer easily by following the steps in this guide.

Adding widgets, Social apps, Menus and more... 719 liked

Applying widgets to your site will allows you to add many special features and functionality. You can easily apply widgets using the Website Builder console, this guide will show you how.

Building your site for Mobile Applications 1357 liked

Website Builder uses a responsive framework. That means that your site will look great on any device without any extra effort. You can further customise your mobile site using the Mobile Editor.

Can I Activate my Website Builder during the Free Trial? 132 liked

Yes, you can upgrade any time during the trial, by upgrading you will unlock the full power of Website Builder and be able to publish instantly on your domain name.

Can I FTP into my Website Builder? 97 liked

Unfortunately, you cannot FTP to your Website Builder, this is because the underlying software is copyrighted and belongs to our company.

Can I Host my Website Builder with Another Company? 180 liked

Website Builder will Not Work with any over hosting provider, this software is custom built on our servers and cannot be moved or copied.

Can I publish my Website during the Free Trial? 223 liked

Unfortunately you can only publish your site after upgrading to a full Website Builder plan.

Can I use SSL with my Website Builder? 146 liked

SSL Certificates are unfortunately NOT available with the Website Builder product. However the platform is developed to account for all security needs and requirements.

Choosing a Website Builder template 565 liked

Website Builder has over 100 custom built templates to suit all styles and industries, you can select anytime a template to you style and business. This article will show you how.

Creating Pages and Menu with Website Builder 1182 liked

You can easily create a site menu and new pages in the Website Builder console. If you have used all your allocated pages and would like more, you can additional pages anytime in your Account Manager.

How can I change the Website Editor interface language? 258 liked

The website builder supports multilingual language and you can easily change the Website Editor interface language by following this article.

How can I reset the Website Builder password? 195 liked

If you have forgotten your password Website Builder password or just want to change it you can do so by following this article.

How to Add a Contact Form in Website Builder 846 liked

Contact forms can be added anywhere in you website using the Contact Form widget. These forms can be customized for multiple purposes.

How to Add a Flash files in Website Builder 587 liked

Flash is used for animated vector graphics, online games and programs. You can add Flash files to your site in the Website Builder console using the Flash widget.

How to add a Search Box to Website Builder 440 liked

Enabling site search will add a search input box to your site, allowing users to search your content.

How to Add an Image Slider in Website Builder 580 liked

Website Builder image options gives you the ability to add a Image Slider and create a Slider Gallery for showcasing your beautiful images. This guide will show you how.

How to add Keywords to your site in Website Builder 440 liked

Adding keywords will help search engines identify the most important subjects within your site. You can update the site keywords and meta tag data in Website Builder, this article will show you how.

How to backup and restore Website Builder files 1070 liked

It is highly recommended that you ensure you have a backup of your website before making major changes. This article will guide you through creating and restore a website backup.

How to Change the Background in Website Builder 433 liked

You can change the background of the content area, and also the background for the entire site in the Website Builder console. This article will quickly show you how.

How to Change the Page Layout in Website Builder 244 liked

You can update the page layout to your website within the Website Builder console, this article will quickly show you how.

How to change the Time Zone for your Website Builder 321 liked

You can change the Time Zone display settings for your site easily by following the steps in this guide.

How to display your Site as Under Construction 426 liked

You can choose to display your Site as Under Construction, so customers to your site will be displayed with a under contraction notice and not your website.

How to hide a page from the site menu in Website Builder 328 liked

Any menu item or page can be easily hidden, these simple steps will show you how.

How to link Google Analytics to your Website Builder 678 liked

Google Analytics provides powerful digital analytics for your site and can be integrated right into the Website Editor, this article will guide you.

How to Link to Another Website from the Site Menu 447 liked

You can link from any page or menu or text link within Website Builder to any external website. The following guide will show you how.

How to make pages open to Search Engines 531 liked

All pages in you website should be search engine friendly and open for indexing by all search engines. This can be managed within Website Builder.

How to Preview and Publish with Website Builder 622 liked

After you have completed building or updating your site, it is time to publish it to the world. You can preview your changes before pushing them live to the internet. This guide shows you how.

How to set Links using Text Widgets in Website Builder 552 liked

You can use the text widget to set links to other pages or websites in the Website Builder console. The widget options provide additional functionality and features within the Website Builder.

How to update the Header, Footer and Logo 1231 liked

The logo, site footer and header are shared across all pages within your site. They can all be easily updated using the Website Builder console. This article will guide you.

How to update the Site Settings in Website Builder 1679 liked

Before creating your new site you need to make sure all your business/personal information is correct, this information is used for the general site settings of your site and will associated with all your site pages.

How to upgrade Website Builder 356 liked

You can instantly upgrade your plan, apply the eShop addon or order additional pages within the Website Builder section of your Account Manager.

How to Upload Files to your site using Website Builder 405 liked

There is a built in file management system in Website Builder, which you can use to upload and manage files for your website.

How to view your Site Statistics in Website Builder 1266 liked

Site Statistics can be viewed within you Website Builder console. Site Statistics will provide an overview of Page Views, Visitors, Unique Page Views and Page Views per Visit.

I need more pages for Website Builder 363 liked

If you need more pages for your Website Builder you will need to upgrade your plan through your Account Manager to allow for additional pages.

Preview your Website in Mobile 321 liked

Using the Preview tool, you can easily see a mobile version of your website. This tool emulates a mobile device so you can see what it looks like before publishing. Follow this simple guide.

Uploading a Favicon to your Website Builder 552 liked

A Favicon is the little image displayed next to the website title in the browser tab and address bar.

What is Website Builder? 733 liked

Website Builder is a simple drag-and-drop site editor that will have your site ready in minutes, with no experience needed.

Where can I check Notifications in Website Builder? 174 liked

Notifications can be checked within Website Builder, this article will guide you.

Which file types are supported with the Website Builder? 426 liked

Website Builder support multiple fail types, this article shows all file extensions supported.

Why can't I upload more files? 244 liked

Each site is configured with a specific package, which defines the storage quota for uploaded files, in many cases you may have exceed your upload limits.

Will my Website be Deleted after the FREE Trail? 139 liked

We keep the trial Website Builder sites for 30 days after trial period expires.

Will my Website be Deleted after the Trial Expires? 195 liked

No, we keep your trial Website Builder site for 30 days after trial period expires.

Can I upgrade my Email Hosting to Web Hosting? 321 liked

Yes, you can upgrade your Email Hosting plan to Web Hosting any time using your Account Manager.

Checking Port 25 is not blocked 846 liked

If you are unable to send email, you first should verify that all information and configuration is correct in your email client. This article will run you through the recommended configuration.

Do I need Email Hosting? 132 liked

You will need email hosting if you want to use your domain name to setup personal or business email accounts. To create your own name@domainname.com email address you need Email Hosting.

Enabling Email Hosting spam filter 321 liked

To enable spam filter, you must access the Spam Manager and enable the SpamAssassin.

How do I check my Email? 104 liked

There are many ways you can check your email. You can use an email client on your PC, Mac, tablet or smartphone, or you can access it via Webmail using any internet browser.

How to access your Webmail 293 liked

You can access your email from anywhere in the world using webmail. This article will quickly show you how.

How to add a signature on Webmail 188 liked

A signature allows you to use a uniform, consistent and branded sign off to all emails you send. Adding a signature is easy via the Webmail console.

How to create a POP or IMAP Email Account in the Hosting Manager 747 liked

POP3 downloads and removes your emails from the server, while IMAP leaves them on the server. Using IMAP allows you to use Webmail to view sent and received mail.

How to create an Email Account 559 liked

Before you can use email, you must create the email account in the Hosting Manager. This article will show you how to create your very own email address in just minutes.

How to delete a Catch All Email Account 405 liked

If you have set up a catch all to receive all email sent to your domain, you can delete it via the Email section of the Hosting Manager.

How to increase the storage limit of your Email Account 315 liked

Yoг can easily change the storage limit of your Email Account via Account Manager.

How to reset my Email password 363 liked

It is recommended you change the passwords on your email accounts regularly to maximise your email security. You can update email passwords quickly and easily using the Hosting Manager.

How to setup a Catch All Email Account 413 liked

Normally if an email is sent to an unknown address on your domain name, the sender will receive a bounce back. A catch all allows you to receive any mail sent to your domain name. This guide will show you how to set it up.

How to setup Android to send and receive Email 1523 liked

You can quickly and easily set up your email address on any Android device with internet access, this guide will show you how.

How to setup Blackberry to check your Email 48 liked

Your BlackBerry® smartphone allows you to send and receive email from up to 10 supported email accounts. This guide will show you how to set it up.

How to setup Email Forwarding 545 liked

Email forward allow you to automatically forward email sent to one email address to another email address or even multiple addresses. You can manage these via the Email section of your Hosting Manager.

How to setup Entourage 2008 to check your Email 881 liked

The following instructions describe in detail how to create and setup your email account when using Microsoft Entourage 2008.

How to setup Eudora to check your Email 1070 liked

Eudora is free alternative email program that can run on both PC and Mac. This tutorial shows you how to configure Eudora to retrieve email from your email account.

How to setup Galaxy S phone to check your Email 1987 liked

You can quickly and easily set up your email address on any Samsung Galaxy S device with internet access, this guide will show you how.

How to setup iPhone or iPad to check your Email 1583 liked

In this tutorial we will show you quickly how to setup your iPhone or iPad to check and send email.

How to setup Mac OS X Mail to check your Email 2301 liked

Mail is the default email program that comes with Mac OS X. This tutorial shows you how to configure Mail to retrieve email from your email account.

How to setup Outlook 2003 to check your Email 944 liked

Microsoft Outlook is an easy to use, yet advanced mail software that comes with Microsoft Office. In this tutorial we will show you quickly how to setup Microsoft Outlook 2003 to check your email.

How to setup Outlook 2007 to check your Email 1386 liked

Microsoft Outlook is an easy to use, yet advanced mail software that comes with Microsoft Office. In this tutorial we will show you quickly how to setup Microsoft Outlook 2007 to check your email.

How to setup Outlook 2010 to check your Email 1468 liked

Microsoft Outlook is an easy to use, yet advanced mail software that comes with Microsoft Office. In this tutorial we will show you quickly how to setup Microsoft Outlook 2010 to check your email.

How to setup Outlook 2011 for Mac to check your Email 999 liked

Microsoft Outlook 2011 was built for the Mac computer. In this tutorial we will show you quickly how to setup Outlook 2011 to check your email.

How to setup Outlook 2013 to Check your Email 1924 liked

Microsoft Outlook is an easy to use, yet advanced mail software that comes with Microsoft Office. In this tutorial we will show you quickly how to setup Microsoft Outlook 2013 to check your email.

How to setup Outlook Express for Mac to check your Email 1322 liked

Outlook Express is popular POP/IMAP email software from Microsoft which is available on both Windows and Mac platforms. This tutorial shows you how to configure Outlook Express to retrieve mail from your email account.

How to setup Outlook Express to check your Email 1021 liked

Outlook Express is popular POP/IMAP email software from Microsoft which is available on both Windows and Mac platforms. This tutorial shows you how to configure Outlook Express to retrieve mail from your email account.

How to setup Spam filter rules 419 liked

You can enable spam to automatically delete messages when they are received using a filter rule, this can be managed through Hosting Manager control panel.

How to setup Thunderbird for Mac to check your Email 1119 liked

This tutorial shows you how to configure Thunderbird to retrieve email from your email hosting account.

How to setup Thunderbird to check your Email 1449 liked

This tutorial shows you how to configure Thunderbird to retrieve email from your email hosting account.

How to setup Vista Mail to check your Email 1189 liked

Windows Vista Mail is the default email software that comes with Windows Vista. The following instructions describe in detail how to create and setup your email account by using the Vista Mail.

How to setup Webmail 1484 liked

Webmail is an online program that allow users to view, send and manage email from anywhere in the world, all you need is internet access. This guide shows you how to get started.

How to setup Windows Live Mail to check your Email 1204 liked

Windows 7 comes with a free email client Windows Live Mail that you can use to send and receive emails. This guide will show you how to set up Windows Live Mail.

How to upgrade Email Hosting 223 liked

Need more email addresses? You can quickly and easily upgrade your Email Hosting plan via the Account Manager.

Subscribing to your IMAP Inbox in Outlook 2013/Office 365 391 liked

After setting up Outlook 2013/Office 365 as IMAP we recommend subscribing to you inbox so you can see your folders such as Sent, Draft and Trash on all devices. This article will guide you.

What are your Mail server setting? 419 liked

To setup your email you will need to connect to our incoming and outgoing mail servers, make sure you use the following settings for your mail servers.

What happens if my Mailbox is full? 209 liked

If your mailbox is full, New emails will then not be delivered and return to sender saying mailbox is full.

What is Email Hosting? 636 liked

Email Hosting gives you dedicated, personalised email accounts for your website. Want customers or site visitors to have a clear way to contact you? That’s Email Hosting.

What is the different between IMAP and POP3? 691 liked

IMAP leaves all sent and received email on the server, while POP3 downloads and removes your emails from the server. Using IMAP allows you to use Webmail to view sent and received mail.

What to do, if you have problems Sending Mail 825 liked

If you are unable to send email, you first should verify that all information and configuration is correct in your email client. This article will run you through the recommended configuration.

Will I lose my Emails if I upgrade to Web Hosting? 356 liked

You will not lose your emails if you upgrade to Web Hosting from another Crazy Domains product. This guide will show you how you can quickly and easily upgrade to Web Hosting.

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