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Online Support > Domain Names

Domain Names Support

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Getting started guide: Registering a Domain Name 1049 liked

The first thing you do when creating a website is choosing and registering a Domain Name. This guide will show you through all steps and considerations you need to know when registering a domain name.

Can I Change a registered Domain Name 749 liked

Unfortunately once the domain name has been registered (even if it is just a one letter change) it cannot be changed. We have no control to make such changes as these are registry regulations.

Can I have a Space in my Domain Name? 743 liked

No, you cannot use spaces in domain name. The only way to create a gap in a domain name is to use a hyphen for example www.this-is-my-domain.com

Can I manage the A and MX Records for my Domain? 264 liked

Yes all domain names registered with Crazy Domains come with free DNS hosting services, allowing you to manage the A Records and MX Records.

Can I register a Brand name? 209 liked

If the domain is available and it is your brand name then you may register it. However, it is your responsibility to make sure that you do not infringe the rights of any other company or individual.

Can I Register a Domain Name with No Website? 456 liked

Yes, anyone can register domain names. You don't need a website to hold or have a domain name. Many people register multiple domains only to protect there brand of for there future website and email.

Do I get a Domain Name Certificate 575 liked

When you register any domain name you will automatically receive a Confirmation Approval. This is classed as the Domain Name Certificate of Ownership.

Does Domain Transfer means transfer of Domain Ownership? 153 liked

No, Domain Transfer only means that you transfer the management of the Domain Name from under one registrar to another registrar.

Does the Domain Backorder guarantee domain will be Registered? 436 liked

Unfortunately, NO. We cannot guarantee that the domain will be registered to you once it is available to the public, due to possibility that other providers are also attempting to process a back order for the same domain name.

Domain Name showing as Pending Approval 253 liked

If you have just registered your domain name, the domain name maybe still pending approval from the registrar. Please allow 24 hours for domain name to be approved.

Error displays Invalid Name Servers 412 liked

Do you get the message 'Invalid Name Servers' at the top of the screen when you update your name severs? If so, there are a couple of things to check.

How do Domain Names work? 337 liked

A domain name is usually connected to a web hosting account on a server. Any user who enters a domain will be displayed with a website, in the web hosting folder.

How do I check the Status of my Domain Name 502 liked

If your domain names is registered with Crazy Domains you can check the full status through you Account Manager. The following the instructions will show you how.

How do I Connect my Domain to my Website? 330 liked

To connect your domain name to your website, you must have a Web Hosting service and connect the domain name to the web host using the name servers or DNS settings.

How do I Manage my Domain Name 506 liked

You can Manage, Renew, Setup and change Configure your domain name and hosting settings through your Account Manager. Click on My Account above to access your Account Manager.

How do I Restore my Domain Name? 331 liked

If all the renewal attempts fails and you do not manually renew your domain name by the expiration date, you must restore it. This article will quickly show you how.

How do I Transfer my .UK domain name? 740 liked

.UK United Kingdom domains have a slightly different domain transfer procedure. Please view this article to see tailored guides for most providers.

How do I Transfer my .UK domain name from 1 and 1? 230 liked

.UK United Kingdom domains have a slightly different domain transfer procedure. Please view this article for instructions on how to transfer your domain name from 1 and 1.

How do I Transfer my .UK domain name from 123-Reg? 167 liked

.UK United Kingdom domains have a slightly different domain transfer procedure. This article will quickly show you how to transfer your domain name from 123-Reg.

How do I Transfer my .UK domain name from Fasthosts? 216 liked

.UK United Kingdom domains have a slightly different domain transfer procedure. Please follow the detailed guide in this article to transfer your domain name from Fasthosts.

How do I Transfer my .UK domain name from Godaddy? 209 liked

.UK United Kingdom domains have a slightly different domain transfer procedure. Simply follow the steps within this article to transfer your domain name from Godaddy.

How do I Transfer my .UK domain name from Namesco? 251 liked

.UK United Kingdom domains have a slightly different domain transfer procedure. Simply follow the steps within this article to transfer your domain name from Namesco.

How do I Transfer my .UK domain name from UK2? 258 liked

.UK United Kingdom domains have a slightly different domain transfer procedure. Please follow the easy steps in this article to transfer your domain name from UK2.

How long does an incoming domain Transfer take? 175 liked

The domain transfer can take up to 10 working days depending on the domain extension. Different domains have different transfer times and processes.

How Long does it take for a Domain Name to be Registered? 617 liked

The Domain Name registration will be instantly registered after we receive the order and once payment is successfully processed.

How long to Activate my Expired domain name? 666 liked

If you have just renewed an expired TLD domain, please allow up to 48 hours for the domain and all related services to resume and become active.

How many Characters can a Domain Name have? 427 liked

Domain names can have up to 63 characters, including the letters a to z, numbers 0 to 9, and hyphens. Some domain names do have restrictions on minimum characters.

How many Domains can I Register? 41 liked

You can register unlimited domain names, there is no restrictions.

How to Add and Delete your Name Servers 2170 liked

Name Servers are used to point a domain name to a hosting account or server. You can update the Name Servers on any domain name within your Account Manager.

How to add Directory Listing 146 liked

Directory Listing will add your domain to the Global Domain Directory which will promote your domain to the world. Follow these steps to add Directory Listing.

How to add Domain Certification 209 liked

Crazy Domains will certify and apply an Official International Domain Certification to your domain which will confirm to customers that you and your site can be trusted.

How to add Domain Privacy 174 liked

Domain Privacy will hide your personal information in the global WhoIs database. This will help stop identity theft, scams and much more... Follow these steps to add privacy on your domains.

How to Add my Domain to Search Engines 568 liked

Submitting your domain name to search engines can be tricky and takes a considerable amount of time and effort. Using our Search Submit service will instantly submit your domain. Find how here.

How to Bulk Update all Domain Names 491 liked

If you have multiple domain names it can be a tedious process to update details on all of them. Crazy Domains has developed a range of bulk domain update tools which make things quick and easy.

How to Cancel the Directory Listing 42 liked

You can easily cancel the Directory Listing of your Domain Name via Account Manager. This article will quickly show you how.

How to Cancel the Domain Certification 386 liked

You can cancel the Domain Certification for your Domain Name through the Account Manager. Follow these simple steps show you how.

How to Cancel the Domain Privacy 442 liked

You can cancel the Domain Privacy for your Domain Name through the Account Manager. Follow these simple steps show you how.

How to change the Parked Page on your Domain Name 312 liked

You can change the domain name default parked page within your Account Manager by following these simple instructions.

How to check the Domain Expiry date 470 liked

When your domain name is near expiry we will automatically send you email notifications with the option to renew. You can also check your domain name expiry dates within your Account Manager.

How to choose a Domain Name? 414 liked

A Domain Name is the web address for your website, what people will type in to get to your site. It is important to choose a name that not only represents your company but is also easy to remember.

How to close the Domain Folders 680 liked

You can easily close the Domain Folders and restore the list view by clicking on the list view white icon next to the 'Search my domains' field on the right.

How to Connect my Domain Name to my Hosting provider 70 liked

After you have registered your domain name and received confirmation of registration, you will need to update the Name Servers on your domain to connect it to the new hosting provider.

How to create Child Name Servers 20 liked

Child name servers can be created within your Account Manager. Child Name Servers are private labelled name servers which are registered with the domain Registry under your own domain name.

How to delete Addons from your Domain Name 358 liked

You can manage all your domain name Addons through the Account Manager. Follow these simple steps show you how.

How to Delete your Domain Name 94 liked

You can manage and delete your domain name within the Account Manager. Deleting a domain name you will no longer have access and remove all ownership rights so anyone can register it.

How to find a Domain name Owner 351 liked

You can find any owner or registrant of any domain name in the world using the global WhoIs database search tool. This simple tutorial will show you how.

How to Hide the domain WhoIs 372 liked

Domain Privacy will hide your personal information in the global WhoIs database. This will help stop identity theft, scams and much more... Follow these steps to add privacy on your domains.

How to Lock/Unlock your Domain Name 407 liked

You can set the Domain Lock (Registrar Lock) status to Lock or Unlock on any domain name through your Account Manager, follow this guide to setup the Domain Lock status.

How to manage Domain Folders 470 liked

Domain folders will help you keep your domains portfolio organised. You can create multiple folders and organise them by brand, company or any way you want.

How to obtain the Authorization Code password 1281 liked

The Authorization Code, which is essentially the domain registry key for your domain name, is located in the details of each domain name under your Account Manager.

How to obtain the domain EPP code 89 liked

An EPP code for your domain name also known as the Domain Password. This is located in the details of each domain name under your Account Manager.

How to obtain the Registry Key 478 liked

The Registry Key for your domain name also known as the Domain Password. This is located in the details of each domain name under your Account Manager.

How to obtain the UDAI key 342 liked

All .NZ domain names use a UDAI key, which is essentially the domain registry key. This is located in the details of each domain name under your Account Manager.

How to publish your Domain in the Directory Listings 421 liked

You can publish your domain name listing anytime within your Account Manager.

How to Recover a Domain from Redemption 538 liked

You can recover a domain name in Redemption Period within 30 days after expiry. After this the domain will be deleted and available for anyone. Recover now your domain.

How to register .COM.AU for a longer term 62 liked

.AU domain names are limited to 2 years due to policy requirements placed on the TLD by it's governing body, auDA. As such the minimum and maximum term for all .AU domains is 2 years.

How to remove Domain Privacy 477 liked

Domain Privacy will hide your personal information in the global WhoIs database. Removing your Domain Privacy will set your domain status back to public.

How to setup Email Forwarding on my Domain 895 liked

Crazy Domains' standard FREE Email Forwarding, included with every domain name, will allow you to forward any email from this domain to another email address or server.

How to setup Web Forwarding on my Domain 2801 liked

Crazy Domains' standard FREE Web Forwarding, included with every domain name, will allow you to forward your domain to another domain, server or website..

How to Transfer a Domain Name 2771 liked

To transfer your domain name to Crazy Domains you must submit a transfer request. Domain transfer is simple and can be done fast on the domain transfer page.

How to Update a Name Servers IP Address 477 liked

All IP Addresses assigned to Name Servers can be updated within the Account Manager. Follow these simple steps.

How to view my Backorder Domains 7 liked

All backorder domains can be viewed and tracked in your Account Manager. This quick tutorial will show you where.

I can't Register the Expired domain name 610 liked

Although a domain name may have expired, it is not immediately available for registration by the general public. This is because most domain registries allow a time period after expiry to renew.

I updated my Name Servers and they are not working 526 liked

Any name server or DNS changes on a domain name can take up to 48 hours to take full effect across the global network, this is out of our control.

My domain is expired, how do I renew? 154 liked

If all the renewal attempts fails and you do not manually renew your domain name by the expiration date, you must restore it. This article will quickly show you how.

My domain name has Expired 603 liked

When your domain name is expired, all web and email connected services will not work. You do not own this domain name or have any control. This domain will become available again for registration.

My domain name is Not in My Account? 813 liked

If your domain name is not appearing in your account there is a chance you have encountered an EPP error in our system.

My registered Domain Name is Available 616 liked

If you have registered a new domain name and it is still showing as Available in the search results or WhoIs, there are a few things you should check.

The difference between Domain Privacy and Private Tech 118 liked

Domain Privacy cannot apply to .AU Australia domain names due to restrictions enforced by .AU Policy. We are however able to offer a limited version of Domain Privacy called Private Tech.

The domain name I want is Not Available 470 liked

If the domain name is Not Available you can register an alternative domain name type, most domain extensions have no restrictions or trademark rules and are open for anyone to register.

What does Registry, Registrar and Registrant mean? 461 liked

Registry, Registrar and Registrant are industry standard terms used to identify the owner of a domain (Registrant), the domain accredited supplier (Registrar) and the domain records manager (Registry).

What is a Domain Name? 547 liked

A domain name is your web address. The address you type in when you want to go to a website: like google.com. Your domain name is unique to you, and is similar to your street address

What is a domain name Backorder? 70 liked

A Back Order domain is a reservation of a Registered Domain. The Crazy Domains system will scan and monitor the domain like a hawk and attempt to register it as soon as it becomes available.

What is a Domain Transfer? 421 liked

A Domain Transfer is transferring the management of the Domain Name from under one registrar to another registrar. All contact information and ownership will remain to you.

What is a Name Server? 2156 liked

A Name Server translates your domain name from words into a format a computer understands.

What is a Parked domain name? 140 liked

Parked Domains (Domain pointers) allow you to point or park additional domain names to your existing Hosting Account.

What is a TLD? 495 liked

A TLD means Top-Level Domain, it identifies the most general part of the domain name in an Internet address. It is also the highest domain level in the hierarchical Domain Name System.

What is a URL? 2502 liked

A Uniform Resource Locator (URL) is the global address of an Internet website or a specific webpage on a website.

What is an IP Address? 1796 liked

This number is an exclusive number all information technology devices use which identifies and allows them the ability to communicate with each other on a computer network.

What is ccTLD, gTLD, TLD? 139 liked

Every Domain Name is registered under a TLD and we can distinguish the following main groups of top-level domains ccTLD and gTLD.

What is Domain Lock? 617 liked

A domain name set with a Domain Lock (Registrar Lock) status will prevent unauthorised domain transfers. By default all domain names are set to Domain Lock for extra protection.

What is domain name Redemption? 162 liked

The registry sets the Domain Names to REDEMPTION status when the domain has expired or has been deleted. During this redemption period can still renew or recover the domain name.

What is Domain Privacy? 49 liked

Domain Privacy is a service that hides all your personal information from the public eye. This will protect you from spammer, identity thief, hackers and domain hijacking.

What is the Waiting Period between Domain Transfers? 603 liked

There is a 60-days waiting period between each Domain Transfer or between purchase and transfer. Meaning you cannot register any domain name any transfer to another provider before 60-days.

What is WhoIs Privacy? 517 liked

WhoIs Privacy also known as Domain Privacy is a service that hides all your personal information from the public eye. This will protect you from spammer, identity thief, hackers and domain hijacking.

What's included with my Domain Name? 589 liked

Every domain includes website forwarding, email forwarding, simple management tools, free transfer and other helpful features.

Where are the Domain Addons 407 liked

Domain name Addons, are additional services used injunction with your domain. They add more value and additional services to your domain name.

Who can register .AU Australia domain names? 226 liked

.AU domain names represent Australia, they can be registered by Australian businesses, organisations, associations and in some cases individuals.

Who can register .IN Indian domain names? 701 liked

.IN Domain Names represent India, however anyone can freely register this ccTLD (Country Code Top Level Domain Name).

Who can register .NZ New Zealand domain names? 652 liked

.NZ domain names represent New Zealand, and anyone can freely register this ccTLD (Country Code Top Level Domain Name).

Who can register .UK United Kingdom domain names? 638 liked

.UK domain names represent the United Kingdom, however anyone can freely register this ccTLD (Country Code Top Level Domain Name).

Why did my domain Not Transfer? 645 liked

Domain transfers normally require an email confirmation this email is automatically sent to the registered domain contact. After confirmation it can take up to 10 working days for transfer to finish.

Why is Domain Privacy not available? 659 liked

Unfortunately some domain name registries do not allow privacy or WHOIS protection services in accordance with their policies or regulations.

Why is my Domain Name purchased is Not Registered? 666 liked

If you have just registered your domain, the domain name maybe still pending approval from the registrar or registry. Most domain names are registered instantly and in some cases will take 48 hours.

Why is my domain status Transfer Pending 600 liked

Domain transfers (with some exceptions, notably .uk) will not initiate until you have confirmed the transfer. The confirmation email normally goes to the address on file for the domain name.

Will my Domain Name be Parked automatically? 624 liked

When you purchase a domain name it will automatically be parked with us until you are ready to use it. The parked page will indicate that the domain is registered and parked with Crazy Domains.

DNS Records are Not Updating 398 liked

Domain Name Services (DNS) records are applied immediately but may take up to 24 hours to fully propagate across the Internet.

Do you have DNSSEC Signing? 300 liked

Yes, we have excellent DNSSEC implementation with on-the-fly signing. This is optional with our Premium DNS service.

Email Forwarding does Not Forward 386 liked

If you have setup Email Forwarding, you will need to allow 48 hours for the DNS changes to take effect. If it still doesn't work you will need to check the settings as per this guide.

Getting started guide: Premium DNS 1756 liked

Premium DNS will give you complete control of your DNS, scaled across a reliable and secure cloud service utilising multiple locations to ensure your DNS hosting is the fastest possible. This guide will get you started.

How do I apply Anycast Network? 258 liked

Anycast Network will be applied automatically when you use the Premium DNS service for you domain management. You can upgrade anytime to Premium DNS within your account manager.

How do I cancel my Premium DNS 183 liked

You can cancel anytime the Premium DNS service for your domain name within your Account Manager. No Refunds will be issued for any cancellation of services.

How do I update the A Records? 617 liked

An A Record (Address Record) points a domain or subdomain to an IP address. You can manage the A Records for your domain name within your Account Manager under DNS Settings.

How do I update the AAAA Records? 258 liked

An AAAA Record (quad A Record) points a domain or subdomain to an IPv6 address. You can manage the AAAA Records for your domain name within your Account Manager under DNS Settings.

How do I update the CNAME Records? 1675 liked

A CNAME Record points a domain or subdomain to another domain or subdomain. You can manage the CNAME Records for your domain name within your Account Manager under DNS Settings.

How do I update the MX Records? 1535 liked

If you need to set your domain's MX records and are using our DNS service you can apply the settings quickly and easily using your Account Manager. This guide will show you how.

How do I update the SRV Records? 308 liked

A SRV Record points a domain or subdomain to another domain name using a specific destination port number and hostname. You can apply the settings quickly and easily using your Account Manager.

How do I update the TXT Records? 427 liked

A TXT Record is a record in the Domain Name System (DNS) used to hold some text information. You can update a TXT Record by using the DNS records located under each domain name in the Account Manager.

How do I Upgrade to Premium DNS 7 liked

Premium DNS gives you the fastest, most reliable DNS network for your domain name. This upgrade can be purchased and setup within your Account Manager.

How long for DNS Records to Propagate? 91 liked

Domain Name Services (DNS) records are applied immediately but may take up to 24 hours to fully propagate across the Internet.

How to Connect a domain name to Blogger 444 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Blogger within one click, this guide will show you how.

How to Connect a domain name to gMail 107 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to gMail within one click, this guide will show you how.

How to Connect a domain name to Shopify 318 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Shopify within one click, this guide will show you how.

How to Connect a domain name to Squarespace 7 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Squarespace within one click, this guide will show you how.

How to Connect a domain name to Tumblr 428 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Tumblr within one click, this guide will show you how.

How to Connect a domain name to Weebly 352 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Weebly within one click, this guide will show you how.

How to Connect a domain name to Yola 498 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Yola within one click, this guide will show you how.

How to setup Email Forwarding with Premium DNS 720 liked

Premium DNS offers you a one-click Email Forwarding feature that allows you to simply forward all emails from this domain name, to any email addresses. This guide will show you how.

How to setup Premium DNS 20 liked

Premium DNS gives you the fastest, most reliable DNS network for your domain name. This upgrade can be purchased and setup within your Account Manager.

How to setup Web Forwarding that Hides the Website 11 liked

If you are using Web Forwarding and you don't want the user to see the site address you are forwarding to, you can use Cloaking. This guide will show you how to make a site address invisible.

How to setup Web Forwarding with Premium DNS 29 liked

Premium DNS offers you a one-click Web Forwarding feature that allows you to simply forward all traffic and visitors to you domain name, to another web address. This guide will show you how.

I paid for Premium DNS and is Not Working 163 liked

Premium DNS services is automatically activated after purchase. In some cases the service will require extra information for action. Please read this guide for more information.

Premium DNS is Activated and is Not Working 113 liked

If you have purchase Premium DNS for a domain name not registered with our company, you will need to change the Name Servers on this domain to reflect to our DNS servers. This guide will explain how.

What DNS Records can I manage? 1077 liked

You have a complete control over all your DNS zone allowing you to set A records, MX records, CNAME records, TXT records, AAAA records, SRV records.

What is a CNAME Record? 335 liked

A CNAME Record points a domain or subdomain to another domain or subdomain so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is a SRV Record? 216 liked

A SRV Record (Service record) points a domain or subdomain to another domain name using a specific destination port number and hostname. This guide will show you how.

What is a TXT Record? 398 liked

A TXT Record is a resource record in the Domain Name System (DNS) used to hold some text readable information provided to sources outside your domain.

What is an A Record? 1126 liked

An A record (Address Record) points a domain or subdomain to an IP address/Server so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is an AAAA Record? 22 liked

An AAAA Record (quad A Record) points a domain or subdomain to an IPv6 address so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is an MX record? 181 liked

An MX (Mail Exchange) record is a type of resource record in the Domain Name System that defines how email will be routed for the domain.

What is DNS? 447 liked

Domain Name System (DNS) records are used to control the location of a resource on the Internet. In simple terms DNS is used to control you domain name and manage the control of what it should do.

What is Premium DNS? 391 liked

Premium DNS will give you complete control of your DNS, scaled across a reliable and secure cloud service utilising multiple locations to ensure your DNS hosting is the fastest possible.

What is the SLA for Premium DNS? 274 liked

Our Premium DNS services has a SLA (Service Level Agreement), which means that it is 100% guaranteed globally.

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