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Easy step-by-step setup tutorials

Help & Setup

Setting up iPhone

The Apple iPhone (with firmware version 5.x) supports Microsoft Exchange.

Using ActiveSync, the iPhone can access your Outlook Mailbox and provides wireless synchronisation of your Email, Contacts and Calendar.

Before you can take advantage of this new feature you must first update your iPhone software using iTunes. With this update, new emails are automatically pushed to the device using Microsoft ActiveSync. Both your calendar and contact data is synchronised over the wireless network, eliminating the need to use a USB cable/cradle to update calendar and contacts between the computer and iPhone.

1. From the Dashboard, click Settings

2. Under Settings, select Mail, Contacts, Calendars

3. Select Microsoft Exchange as the type of account

4. Enter the requested information:

  • Email: Your email address
  • Domain: Leave blank
  • Username: Your email address
  • Password: Your password
  • Description: Optional

5. The phone will attempt to verify your settings before moving on to the next step

Fill in additional setting:


7. Tap Save to verify your account settings

8. Congratulations! The iPhone is now connected to your mailbox
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