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Click on any of the questions below to view your answers.
How To
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Create Email Accounts
You can set up as many POP3 email accounts as you
require, up to the maximum limit set for your hosting
plan. To get started follow the simple instructions
below.
You will need your Username and Password to access
your Hosting Manager. Please check your confirmation
setup email for the login information.
- Login to your Host
Manager control panel
- Click Add/Del Email Accounts in the Mail area
- Click Add Account
- Type the first part of the email address in
the email field and the password in the Password
field
- Type the maximum size limit for this mailbox
in the Quota field, if required. The size limit
is in megabytes. If you don’t type in a
size limit, your mailbox will only be limited
by the available disk space
- Click Create
- Your new account has now been created - please
refer to the Set
Up your Email and an email client for checking
your email
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Setup Email Accounts
After you have created your new email account,
you can now set up your new email on your computer
so you can send and receive emails with ease.
Click here
for step-by-step tutorials.
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Create a Catch All Email Account
Any email that is sent to an unknown account at
your domain name, such as unknown@yourdomain.com,
gets automatically rerouted to your default email
account. All web site accounts are automatically
assigned a default email address: user@yourdomain.com
which you can change, if required. We strongly recommend
that you don’t set up these catch all accounts.
They can give you a massive increase in spam.
- Login to your Host
Manager control panel
- Click Default Address in the Mail area
- Click Set Default Address
- Type the complete email address of the new
default in the field next to your website name
drop-down list. Note: you can type :blackhole:
to throw away all incoming mail, or :fail: to
bounce the email back to the sender as no such
address here
- Click Change. Your new default email address
has now been set
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Create Email Forwarding
Email forwards simply allow you to automatically
forward email sent to one account to another account.
This is useful when you work at two separate locations
or have gone on holiday. To forward mail from one
account to two or more accounts, just add two or
more forwards for the account that is being forwarded.
- Login to your Host
Manager control panel
- Click Forwarders in the Mail area
- Click Add Forwarder
- In the first field, type the first part of
the email address to be forwarded
- Choose the required domain from the drop-down
list
- In the second field, type the full email address
to receive forwarded mail
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Change Email Password
It is useful to occasionally change the passwords
on your email accounts to maximise your email security.
You should always change your password if you think
someone else has access to your account.
Note: Make sure that you change the password in
your email client (e.g. Outlook) application as
well, or you will not be able to receive emails.
- Login to your Host
Manager control panel
- Click Add/Del Email Accounts in the Mail area
- Click Change Password next to the required
email address
- Type the new password in the New Password field
- Click Change. Your password for the selected
account has now been changed
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Standard Spam Filter Setup
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Sales Questions
General Questions
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How do I check my email?
You can check your mail using a traditional email client
such as Microsoft Outlook or Outlook Express or by using
Crazy Domains' Webmail application.
Webmail enables you to check your email using your Web
browser from any location as long as you have access to
the Internet. One of the advantages of Webmail is that
you can use Webmail and traditional email clients such
as Outlook to check the same email account. So, when you're
in the office you can use your favourite email application,
but when you're travelling you can just log in to Webmail.
To use Webmail, click on Manage My Account at the top
of this page and then in the Check Webmail box type the
email address you have created and your password.
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Do you supply spam filtering?
Crazy Domains provides Standard Email Protection with all
Web Hosting and Email Hosting plans. Standard Email Protection
provides basic, always-on protection and you can set it
up manually from your control panel.
Premium Email Protection plan is an upgrade which has the
most comprehensive and effective email threat protection
service in the world, with totally adjustable control over
spam and viruses. Click
here to read more about this service.
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How do I upgrade my account?
Almost any upgrade to your account can be made instantly
by our support team. Click
here to view all upgrade options.
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How do I renew my Email Hosting plan?
To renew your Email Hosting plan please email
our support team and confirm you would like to continue
your Email Hosting service. The same annual fees apply
for renewal.
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Why can't I send emails?
In most cases, clients use mail.MyDomain.com as the outgoing
mail server setting. You will need to change this to your
Internet Service Provider’s mail server, for example:
mail.MyInternetProvider.com. If you’re unsure what
this setting is, please contact your Internet provider and
ask for your SMTP server name.
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